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Introduction

When the Shark Rotator Powered Lift-Away is difficult to maneuver or fails to pick up dirt, inspect the roller brush for clogs or damage. Excessive obstructions will cause the vacuum to not operate as intended.

Outils

Pièces

Aucune pièce spécifiée.

  1. Push lift away button and pull the handle up to separate the body from the wand section. Push lift away button and pull the handle up to separate the body from the wand section.
    • Push lift away button and pull the handle up to separate the body from the wand section.

  2. Push lift away button on the wand then lift up on the top section to separate.
    • Push lift away button on the wand then lift up on the top section to separate.

  3. Tilt the wand shaft backwards for convenient. Tilt the wand shaft backwards for convenient.
    • Tilt the wand shaft backwards for convenient.

  4. Lay the head nozzle piece upside down. Locate and rotate the three gray taps to the unlock position.
    • Lay the head nozzle piece upside down.

    • Locate and rotate the three gray taps to the unlock position.

  5. With your fingers, pry and pull the brush cage open.
    • With your fingers, pry and pull the brush cage open.

  6. Remove the 13 screws (circled in yellow) using a phillips screwdriver. Be sure to keep track of which screws go into which hole.
    • Remove the 13 screws (circled in yellow) using a phillips screwdriver.

    • Be sure to keep track of which screws go into which hole.

    • Remove the one screw (circled in red) that has a Torx head (might be Phillips head on some models).

    • The Torx screw is hidden under a rubber gasket. Carefully, lift up the gasket without damaging it to access this screw.

    • Remove the horizontal screw (circled in orange) that attaches the gray side panel (necessary to remove the white cap on the roller brush in step 8)

    The 13 Philips screws are Torxt 25 screws not philips head screws it’s a Special torx drive tool.

    John Murray - Réponse

    You forgot to explain how to remove the two silver end caps one of them has a philips head screw that has to be removed from the inside,

    and it’s hard to find because it’s usually full of lint.

    John Murray - Réponse

    On model NV 752 the torx screw is a T20, not T25. and it is the screw that is in the middle of the unit, not on the end where the red circle is shown above. This is not for the feint of heart. I have now replaced the roller and I am having trouble putting it back together again.

    I have replaced roller brushes on other vacuums and this doesn’t have to be this difficult people. I love my Shark but may reconsider buying another based on how difficult it is to replace this roller brush.

    Jkg Gardiner - Réponse

    My NV 752 had all Phillips screws - 15 of them total. One is hidden on the belt side almost under the brush--the only one positioned horizontally--and holds the gray side panel that covers the cap discussed in step 8.

    E A - Réponse

  7. Lift up the top cover now that all of the screws have been removed.
    • Lift up the top cover now that all of the screws have been removed.

  8. Remove white cap with a Flathead screwdriver or any other wedge-like tool.
    • Remove white cap with a Flathead screwdriver or any other wedge-like tool.

    You forgot to remove the two end caps by prying them off with a flat head screw driver, the one on the motor drive end has a hidden

    philips head screw that has to be removed from the inside before prying off, I know from experience

    John Murray - Réponse

  9. Gently push piece in. Pull piece down and out of the container. Pull piece down and out of the container.
    • Gently push piece in.

    • Pull piece down and out of the container.

  10. Turn vacuum head over to remove brush.
    • Turn vacuum head over to remove brush.

Conclusion

To reassemble your device, follow these instructions in reverse order.

9 autres ont terminé cette réparation.

Cameron Ngai

Membre depuis le 27/09/2017

604 Réputation

3 tutoriels rédigés

Équipe

Cal Poly, Team S9-G3, Banghart Fall 2017 Membre de l'équipe Cal Poly, Team S9-G3, Banghart Fall 2017

CPSU-BANGHART-F17S9G3

4 membres

6 tutoriels rédigés

15 commentaires

Where do you get the rotator brush? All I can find are the two for the Navigator.

Dave - Réponse

Same. Need a new brush bar.

Michael Brennan - Réponse

I appreciate the info you had posted. It was easy to follow and helped me to save money on buying a new vacuum!

Ah Sum Taeza - Réponse

I have the same question. Where can I find the brushbar to the Shark Rotator Professional lift-away mv650?

i’m getting a little frustrated because my carpet’s pile is not getting lifted and cleaned.

Venette

7 August 2019

crazeeincc - Réponse

Does anyone get a reply?

crazeeincc - Réponse

This would be extremely helpful if it also identified the replacement part and where to find it. I’ve been searching for an NV752 replacement brushroll for a month.

Kate Humber - Réponse

I have a NV751. Where do you get a replacement brush roll for it?

Gerry Faulkner - Réponse

I see so many people on here needing a new brush roll for the Navigator, myself included. After looking online for MONTHS without any resolution, I can only assume they don't sell just the brush roll and want you to but the $130 motorized floor nozzle that includes the brush roll just to make money. What a joke! Spend big money on a very good vacuum, but Shark doesn't sell a simple (and common) replacement part? That's just crap! I tried calling their support number, but never got connected to an actual person - ever! Better off buying a Dyson, I guess…

Scott Benedict - Réponse

This has been a bit of a frustration for me as well. I did contact Shark Customer Service, and they will give a discount as a “courtesy” for this mess they have created with this great series of vacuums. They billed me $51 for the floor assembly. The Uv795 is such a great vacuum and once you get a hold of Shark they are pretty darn good in taking care of existing customers. My vacuum works fine, just needs a new brush roller. This way, I pay $30 more than the cost of a part that does not exist (according to Shark), and the vacuum is good to go for a long time to come. Good luck to all.

Scott Lutz - Réponse

I am Cameron Ngai, a contributor to this article. This page was part of an assignment for our technical writing class at Cal Poly, so we do not know anything beyond what we figured out to write this page. I only just revisited this page after being reminded by an I-fixit email and noticed this thread. I apologize for not being able to help any further and wish you luck in your endeavors.

Cameron Ngai - Réponse

My wife ordered one from Walmart, but they sent the one for the Navigator which did not fit! We had to order the entire Brush head assembly

from Shark.com

John Murray - Réponse

I have a Shark NV682, which I understand is same as NV680 and NV681. I’ve been searching for a brush replacement as well, finally found this video and after reading these comments I think the answer is YOU CAN’T! I’m not a youtube guy but someone should save the rest of the world aggravation and post “If you have THIS Model XXX” Shark Vacuum your only option is to buy the entire head power unit. Or, if there is a work around (another brush will work) that would be great to know as well.

Kurt Tolliver - Réponse

The worst vaccum iv ever haf less than 12 month old when problems started, split hose ,now smell of burning ( electrical ) only average when it does work. Fortunatley I didnt discard my 12 years old Dyson rollerball ,and its far superior to the Shark liftaway.

NOT IMPRESSED IN THE SLIGHTEST.

Terry Moore - Réponse

I need a new rotatory brush for my NV752-31 Shark Rotator True Per Professional. Can you give me a link to where I can order one?

Michael E. Van Westen - Réponse

This was helpful some of it was not the same as my machine. I could not get the brush out for awhile and now I can’t the new brush in, it looks like I will have to buy a new machine but maybe thats the way it was planned.

vicki1465 - Réponse

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