Introduction
Use this guide if your Verizon Ellipsis 10 (identified with model number QTAIR7) isn’t producing clear audio, is distorted, or has no sound through the headphone speakers.
A faulty headphone port will transmit distorted audio or no audio at all and will need to be replaced following the steps below.
Be sure to inspect the headphone port for dirt and debris prior to repair, as that could be the problem. Be sure to test multiple headphone sets to ensure the faulty part is coming from the Verizon Ellipses 10 port.
Before beginning, be sure that your device is powered off and disconnected from any external power source.
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Remove the bottom piece of tape securing the battery making sure you are not peeling up anything else in the process.
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To reassemble your device, follow these instructions in reverse order.
To reassemble your device, follow these instructions in reverse order.
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