Réponse à : « Tip loose and broken off(?) possible to fix? »I followed your instructions after Philips declined to help a pensioner get this item repaired in Europe. I found a loose securing screw,tightened it and rebuilt the unit, now on charge and working well. Philips did offerv a 20% discount if i bought a replacement from their own store. To replace my item ,a Philips Sonicare DiamondClean Electric Toothbrush before postage and discount price was £299.00!!! Thanks to ifixit i didnt have to unnecessarily leave a large amount of my pension to Philips!