My problem was an object that had been lodged in the drive - in fact, I didn't need to replace the drive. I successfully followed thru step 19, and at that point, I was able to extract the foreign object through the gaps in the disc housing. Then I reversed the steps through to the start and everything is working again.
Lorsqu'il en aura reçu, il pourra afficher un graphique de sa réputation au fil du temps.
Voici un aperçu de ce à quoi ressemble ce graphique :
Aucun point de réputation obtenu pour l'instant.