Decent computer while it worked but both batteries expanded so much that it types endless spaces in clamshell / docked mode because the screen is so bowed that it presses down the space key. (after 3 years, 1 month.)
So far, I’ve gotten the screen successfully removed, heat gun and two hours, might have toasted a bit of the screen because their glue’s melting point is near the damage point for the screen.
The battery has so much adhesive on both sides of the battery, it’s absolutely ridiculous.
Why can’t they use the pull/stretch tape like the iPhone battery is attached with?
What a dog. Hope I can fix it but bought a Razer Blade Stealth as a replacement. I had the Razer open and replaced the ssd in about 10 minutes. Battery looks easily replaceable as well.
Will never buy another laptop without looking at the teardown again and Microsoft’s poor handling of this - $600 bucks and I have to bare metal restore the machine? No thanks.
This is how you lose customers…as I will never buy another Surface.
Best to leave the pink film on until after you have connected the battery and set it in the cavity. Then when you have it where you want it, tilt the battery at a 30 degree angle, remove the film and stick it down.
I would say, make it clear in the guide at the beginning that it is not necessary to remove the screen assembly (to replace the battery.)
A soup can and two rubber bands with a piece of cloth to protect the screen work splendidly for holding the screen at a 90 degree angle.
Unless you have to do something specifically to the display, I think with those additional miniature screws of different sizes and tiny connectors you’re just increasing your chances of failure if all you’re doing is replacing the battery.
Great guide though, very helpful. Thank you!