damian s

This can be caused by a few things.. . 1. Starter switch not engaged properly 2. Fuel starvation, filter or blockage in pipes or jet blocked in carburetor. 3. Lack of compression in cylinder. Due normally to running out of oil in fuel mixture. Test to see if spark plug is wet with fuel after you try starting if not test pipes by removing to see if fuel flows past filter etc. If plug is wet test a small sample of fuel for flammability as could be stale if unused for a long time. Test compression of cylinder ( possible damage to rings , piston or cylinder lining )

Does it show any fault numbers?

I would recommend taking it back if still in warranty..

Be safer if there is liquid in the electrics

At least that way you will get a replacement

Hello Robert,

Have you had any of the error codes when its making the sounds??

Hi Jessica.. normally the E1 error shows that the blades are jammed.. this is usually because the items in the soup maker are to large.. try reducing the size of items you are trying to cook before placing into the soup maker..

What error code are you getting?

What is not working with your machine?

Mine hasn't let out lots of steam/ condensation.

I would check the seal and see if its dried out..

If only 6 months old I would return it to the store for a replacement as it could be the sensor or the heater element failed.. when they work they are a good unit but the amount of these that are failing is terrible.. Good luck in sorting yours out…

Glad to be able to help make sense of the error..

I was getting infuriated with mine when it kept turning off..

They are a great utensil when working..

Many thanks for very clear and easy to follow instructions... carried out this task and works perfectly..

Many thanks... tried my first one today... bought the complete repair kit.. Found the instructions an images very easy to follow.. Job done and working perfectly... THANK YOU.. keep up the good work