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Speaker will not turn on when connected to power
My speaker is plugged into the wall, but will not turn on.
Improper connection to the socket
Make sure your speaker is plugged into a working AC socket.
Check the connections between the speaker and the power adaptor to ensure it is properly connected.
If using a surge protector, check to verify that it is working properly.
Bad power adapter / charger
If the speaker still will not turn on, there may be a faulty power adaptor. As a result, you may need to buy a new one.
Make sure you are using the power adaptor supplied with your speaker upon purchase, as other power adaptors may not be compatible.
Speaker will not turn on when using battery
The battery is charged, but my speaker still will not turn on.
Speaker settings are affected
If your speaker is not charged or used within a 14 day period it will enter protection mode. In order to correct this setting, you must plug the speaker back into an AC outlet.
Bad battery / bad charge
If the battery is bad, you may have to replace it. Click on this link to see how to replace the battery: Remplacement de la batterie de la Bose Mini Soundlink.
Another underlying problem can be the charge. Make sure the battery has sufficient charge by plugging it back into the AC outlet.
Speaker indicates a connection, but no music is playing
The Bluetooth indicator displays a connection, but my music doesn't play when I begin a song.
Issues with the device connection / audio playback
Although, the SoundLink Mini indicates a connection with your device, the device might still be unpaired. Check your device's Bluetooth settings to make sure that it is paired to the SoundLink Mini.
Devices have transport controls that allow for playback of audio, if these controls are not set to playback audio, sound will not transmit to the SoundLink Mini.
If you have other devices that are currently using Bluetooth, turn those off along with the speaker and the device you are trying to pair. Once everything is turned off, turn on only the speaker and device to begin to pair them.
Issues with the speaker settings
A possible problem could also be that the SoundLink Mini's volume is set too low, or even on mute. Correctly adjust the volume to verify that this may or may not be the problem.
If the volume on the speakers are set to an audible level, verify that your device's volume is also correct.
No audio from Bluetooth device
My speaker isn't playing any music from my device.
SoundLink Mini settings / connection issues
Verify that the SoundLink Mini is not muted and that the volume is turned to a desired level. You can also verify that the SoundLink Mini indicates a connection with the desired device.
The device you are using also displays a connection, make sure that the device you are using for the SoundLink Mini is connected using Bluetooth, and is playing music at an adequate hearing level.
Another problem may be that your device is out of range of the Bluetooth signal, move it in range of the SoundLink Mini to ensure that it works.
As a last result, turn the SoundLink Mini off and then back on again.
Interference of outside devices
Sometimes other devices generate electromagnetic interference that can interrupt the Bluetooth signal. Move these devices away from the SoundLink Mini and your device to ensure it is able to connect. Outside devices may include, but are not limited to: microwave ovens, cordless phones, network routers, and other Bluetooth devices.
If there are other outside devices that use the Bluetooth capabilities, turn them off or disable the feature.
Cannot pair speaker with a Bluetooth device
I can't pair my Bluetooth device with this speaker.
Unable to connect to a device
Make sure that you are running the latest software on your SoundLink Mini speaker. Visit the support center at https://www.bose.com/support.html and search for the newest update. If the software is already up to date you might need to perform a product reset. This can be accomplished in a few easy steps:
On the speaker, press and hold mute for 10 seconds, the LEDs will flash for a few seconds.
Next press the Power button to turn the SoundLink Mini speaker back on.
Device is having issues with connection
Many Bluetooth enabled devices have an option where the Bluetooth feature can be turned on or off. It may be set to off to save the battery life of the device. Be sure this option is set to on. If the speaker is paired to the Bluetooth enabled device, it should automatically reconnect when its Bluetooth function is turned on. If the Bose product doesn't automatically reconnect, manually select the Bose product within the Bluetooth list on the device.
Some devices will pair to a device but not automatically connect. Go to the pairing list of the device and check. If it is, try connecting to the SoundLink Mini speaker.
Too many devices on the pairing list
If that doesn't help then you might have to clear your pairing list with these easy steps:
On the speaker, press and hold the Bluetooth button for about 10 seconds until you hear a noise. The speaker will clear all Bluetooth devices from its memory and will be able to be discovered.
Clear the list on your Bluetooth device. For more information you will have to refer to the manufacturer for support of your device.
If those don't help then try pairing the device again by following these steps:
With the Bluetooth device and the speaker both turned on, press and hold the Bluetooth button on the speaker for three seconds to make the speaker be discovered. The Bluetooth indicator will slowly turn on and off to show the speaker is able to be discovered.
On your device, locate the Bluetooth device list and select "Bose SoundLink" from the list.
If your device asks for a code, enter digits 0000 and press OK. Some devices also ask you to accept the connection. Your Bluetooth device will indicate when pairing is complete. The SoundLink Mini speaker will let you know when pairing is complete when the Bluetooth indicator stops turning on and off and remains on.
Distance between the device and speaker
The system is designed to operate at a range of 30 feet. The performance can be decreased by obstacles such as walls or metal and may also be affected by other Bluetooth devices. Try moving the SoundLink Mini speaker closer to your Bluetooth device.
Équipe
Cal Poly, Team 1-23, Maness Fall 2015 Membre de l'équipe Cal Poly, Team 1-23, Maness Fall 2015
CPSU-MANESS-F15S1G23
4 membres
21 tutoriels rédigés
206 commentaires
This is the most frustrating device I have ever purchased. It, yet again, is not working. I will never by a Bose product, ever again.
dermotwickham - Réponse
Your mad! Everybody else has had great results. I’ll buy another when this one dies, but I don’t think it will!
Peter Evans -
Mine decided to no longer work either - i’m thinking maybe Apple is the problem since it just upgraded to 12 dot blah blah blah
Russ Neimy -
My device is on but only white light burn.No sound.
Theunis Roux - Réponse
I am having same problem.Had you fixed the problem?
Sandip Lade -
i got 3 lights on (mute bluetooth aux) can not turn on or turn off either.
holding down mute button make them flashing after 10 sec
krzysztof marfjak -
Same problem here, I have 3 lights on mute Bluetooth and aux, how fix this thanks in advance
Jeremy Faulve -
Same. White light is on but, not sound coming from it at all.
Evert Silva -
I agree that this is the most frustrating device ever. And Bose is slow to help.
Maybe look elsewhere before you buy Bose.
kaya5 - Réponse
Agree. Bose is simply not helpful. Not everything can be fixed with a reset and that is all they recommend. Plenty of other bluetooth speakers out there.
grapevinesurg1 -
Soundlink Mini is frustrating for sure. Bose is slow to help. Probably buy your portable bluetooth elsewhere!
kaya5 - Réponse
Im changing the volume of a song on my phone and it doesnt change the volume of the speaker i have to press the buttons any help?????
ryan - Réponse
Try resetting the device by holding the Power Button for 10 seconds. It worked for me with this issue. You'll have to pair your devices afterwards again.
quickadvice -
Has worked fine for months now nothing I have can pair with it! Have no idea how to correct it
smoore6480 - Réponse
I have a problem with my Bose Mini that I haven't seen addressed yet. When I turn the volume up on my Bose Mini the speakers start to "crackle" and then they just shut off the speaker. I have to plug the power cord into the speaker to get it working again. Did I blow the speakers? Any thoughts? Thanks!
Brian Miller - Réponse
I have the same problem as you. It works well, has very clean sound. But 3 second after i play a song, it starts a noise and sounds suddenly gone. BUT, when I plug the charger, it keeps doing the same thing.
Nugraha Wicaksana -
When the Mac System Preferences Bluetooth menu window indicates that the Soundlink IS Connected, but you hear no sound, go to the Bluetooth icon at the very top of the screen and connect it THERE!! Why, I don't know, but it solved my problem. I love my Bose Soundlink, and don't understand other posts that hate them.
john henker - Réponse
My speaker just shuts off randomly for no reason. The battery is dooing fine.
michaelyoung3060 - Réponse
did you fixed this ?
Peng Huang -
It has an auto shut off after 30 minutes of inactivity, I think you can fix the problem by holding down the AUX and the volume up button at the same time, it will give you options to change it.
ravenbyrd6 -
Seriously guys. I got the same problem. It sounds a bit crazy but just kick it slightly. It will be back to normal.
miladelcarlo528 - Réponse
Ur right !!! Thanks a lot!!
Mark Roseller Lim -
lol i slammed it and it started working again wtf things been “broken” for years
paulwall7 -
cut out after a few minutes slammed it again. stayed on longer the next time. currently on for 5 minutes….never been on this long ever. will report back how many more slams it needs
paulwall7 -
so stayed on for about 20 minutes then required some more beatings. not sure i can keep up this type of abuse
paulwall7 -
think this is the final update this POS is going in the trash and i’m buying a JBL
paulwall7 -
Within 3 feet of my PC my Bose Mini will torture me to connect. Then after reload several times, it works BUT has a maddening "blip" interrupt in the music every 30 or 40 seconds. Read this is a common problems and BOSE is slow to response. (Still waiting on an answer from Bose support after 10 days and three emails ....)What an incredible waste of money... So disappointed.
John Guzzino - Réponse
My bose speaker is not working when I try and play music on it I just get a really annoying noise instead of the music can anyone help?
Eadaoin McAteer - Réponse
My Bose speaker battery light will not turn on when I charge it, when I unplug it you can hear the sound but I don't know how to fix it
Puka - Réponse
My battery light comes on for a second and then goes off had it for months and then suddenly it won't charge very frustrated usually I have had no issues with Bose.
Mark Gallagher -
Frustrated it was working for months and now suddenly it won't take a charge the charge lite comes on for a second and then goes out. The amount of money I paid for this it should work longer than a few months not a happy customer.
Mark Gallagher -
only first light is blink on my speaker jst
no other key is working
mute button on off button not working
jst first light blinking continously
fahad - Réponse
My device turn off while playing music I need help
Adom - Réponse
My bose spundlink mini turns off whiles playing a music three indicated on mute Aux and Bluetooth then it goes off
Adom - Réponse
I have the same problem as you. There's no problem with bluetooth connection or the quality of the sound. But, the song I play only lasts for 3 seconds. And then suddenly it's gone. And when I type a word (I replied a message) the type sound comes out. Did you fix it? I really need help, because Bose products are not cheap. Thanks!
Nugraha Wicaksana -
My Bose spundlink mini turns off when three light indicate on the mute,Aux and Bluetooth then it goes off
Adom - Réponse
mine does not do anything apart 3 white lights permanently on ( mute bluetooth aux )
krzysztof marfjak -
I have taken my sound link back to Bose twice in two years because of battery issues and they have given me a new one each time. Are you going into the Bose store?
sharonmiller81 - Réponse
This is so frustrating. I can't get it to pair with any Apple device. It works for a while and then stops. The trouble shooting does not help. This thing wasn't cheap. I thought Bose was a quality product???
Mary Ann Barbone - Réponse
Try “Forget this Device” in the iOS Bluetooth Settings, then perform a reset on the Soundlink (press mute for 10 seconds), then reconnect. A little frustrating, but works for me.
Raffael Erhart -
Thank you Rafael grate advise, work for me!
vlavelym -
Thanks for the advice it worked for me also.
Brad Cholette -
Thanks for the advice , it worked for me also.
Brad Cholette -
God Bless You Mary Ann!!
Amy Rice -
I had this problem today and this thread helped. I rest but it did not work until I forgot the device on my phone and then refound it. My wife had the same problem and it worked as well. Both have iPhones
Jason wegiel -
I cannot get my speaker to charge. The battery light comes on and makes the sound that it's charging for just a second and then nothing....it will not charge!
huffapril - Réponse
I'm getting something similar. If you plug it into the side of the speaker rather than the base plate it will probably charge. However for some reason the baseplate doesn't recognise the power. This is annoying though, because then you have to unplug it rather than just grab it. I only bought mine last week so am probably going to take it back and try for a different one...
Damian -
I have updated firmware on my speaker this morning and it stopped charging through docking station, it does exactly the same - "The battery light comes on and makes the sound that it's charging for just a second and then nothing". It was absolutely fine before when it had software version 1.0.11. Has anyone had any luck resolving this issue ?
Dmytro -
Just have flashing red light on battery, will not charge, very disappointed, do not purchase the sound link mini
johnnymills - Réponse
My Bose Soundlink mini has the same problem and I can't find any fixes for it!!! The red light just continually blinks "RED". Is there any answers out there???
nshervold -
Hey, has anyone figured out the just have flashing red light on battery, will not charge & have no sound? I'm trying to figure whether I need a new charger or battery. ..
Diana Wiley -
I'm curious about this, too. My speaker has worked fine for months, then, I turned it off last night and went to bed. This morning I woke up to find the red light flashing red really quickly. Nothing works. Reading the Bose websites makes it seem like I need to update software, but I can't get the speaker to turn on to connect. Any ideas? I love the Bose sound, but this is one of the most frustrating pieces of equipment I've ever owned!
Tom -
It’s not the speaker- it’s the battery. Do NOT purchase a new battery on I-Fix it, as I traced the cells to being manufactured in Malaysia but priced and marketed as OEM.
ifixit.com is the best resource for “How to’s” and has every tool on the planet for every device- high quality too.
Ifix it parts (especially batteries) are subpar unfortunately and highly overpriced.
use Ifix it as a resource for how to fix any/everything, and their tools are premium- but don’t buy their batteries or parts.
your red flashing light is simple to fix- you need a new battery which are cheap and better on Amazon. The iFixit Battery is NOT OEM, nor sourced from Panasonic nor Sanyo.
Go through Amazon for the battery- the tool is cheaper also and it’s just needed once (Torx).
If you want OEM- yes you’ll pay a lot and their not easy to get but try through BOSE outlet online.
The issue isn’t your speaker though.
Giovanni Garretto -
Im connected to the speak but it makes no sound whenever I play a song☹
Mariel Daniel - Réponse
same here, mini 2 is just $@$* af, mine's sound is always going off and on
jamiem608 - Réponse
Where can I purchase ONLY a battery? Bose A/S center in Korea is fuxxing expensive price to replace battery. Almost $90 .
So plz reply anyone who know where can I buy it!
louiswoong - Réponse
You can purchase aftermarket batteries- but you can’t purchase a BOSE OEM replacement- for that, BOSE requires you to mail the speaker in or bring into a BOSE authorized repair center.
Unfortunately- BOSE has adopted APPLE’s , business motto by locking consumers out of their products to fix or replace batteries, shifting the costs onto the consumer. Like Apple, you can’t buy OEM parts anywhere except through the company- but they won’t send them to you- they demand to install all purchased parts themselves, and provide no transparency of what the problem was. Just a way to keep the consumer stupid and needing them.
With that said- I did purchase 2 aftermarket 3rd party batteries for my SoundLink mini 1 from iFixit- both batteries were DOA- neither worked and when placed across a multimeter, the cells were not charged properly before shipping as they clocked at 6.xx colts… low enough for the speaker charging BMS chip to reject the battery with the red flashing lights of death.
You can’t hack the battery either.
Giovanni Garretto -
My speaker the light green is always turn on..when I full the AC outlet it will not turn on..pls help me how to fix my nose mini
Mario - Réponse
My SoundLink Mini keeps on turning off whenever I turn it loud...No idea why.
Guys, try the JBL Xtreme. It is extremely better and louder, it is waterproof (just dont submerge it) and you could charge devices with it.
Anthony Marquez - Réponse
Yes, it is an unreliable device. I have constant problems. I am writing this because I am fed up of the dam thing.
Michael McMahon - Réponse
I am having issues with Bluetooth connection and always my songs gets paused and played, one of the worst product
srinivasa lokesh - Réponse
I purchased the device 5 months back and I am not sure how to claim the warranty, please let me know the process ... not happy at all with this product
srinivasa lokesh - Réponse
My speaker is flashing a green light n cant get it to work what does that mean please help
tabitha - Réponse
On Windows 10, the Bluetooth settings lists the speaker multiple times, i.e., the name of the speaker is repeatedly listed as options to pair. If you go down the list trying to pair with the device at the top of the list, pairing will fail. One must pair with the device listing in last place. It looks like this:
Bose Speaker
Bose Speaker
Bose Speaker
Bose Speaker
Bose Speaker <--- this is the ONLY choice that works. I've had this problem repeatedly.
Carisa Carlton - Réponse
My bose soundlink mini 2 used to be very loud then it began to fluctuate between loud and not very loud. now even though its indoors it not very loud, what should i do ?
calvin nkutu - Réponse
FRUSTRATED!! Cant deal with this piece of crap anymore....but now what do i do with it?? Throw it in the trash, cause its worthless! I own Bose everything, horrible design wont connect, and cuts off in the middle of a song. Does anyone know if I can get a cord to plug it in to my phone? I Phone 7 Plus??
mrs.sprinkle - Réponse
my bose when not charging the battery is 80%,when charging less than one minutes its notified 100%... can i fix it? please give me a solution..
fajjar hidayat - Réponse
I cannot get the bluetooth indicator from flashing blue to white (discoverable mode) and therefore cannot connect to anything. I have reset (mute for 10 secs). I have cleared all devices (bluetooth for 10 secs) and have held port down for 10 secs+....still no use.
Can anyone help please?
Mitchell Holmes - Réponse
Ok. So now it will connect with my Samsung S8 but not my iPod????
Aaarrgggghhhh!! So frustrating.
Mitchell Holmes - Réponse
My bose will only pair with my sony laptop, i want to pair with mini ipad, ipod, and iphone but it just wont work! It has paired with all of these devices in the past, have tried everything, any suggestions or feedback would be great!
Andy Moon - Réponse
The range for my phone to speakers used to be quite far (all the way upstairs and around corners) but now I move more than 3feet and it stops playing. Thoughts? Any idea how to fix?
pliskova - Réponse
actualy the information above was very helpful. cleared the blue tooth list and did a factory reset and all good to go
Paul - Réponse
I just want to know the correct voltage and where to apply it to "hotwire" it to charge.
Joshua Demers - Réponse
Cannot pair my phone it is really frustrating
Glad to hear it not just me but still doesn't help I have a useless speaker
Dtesta - Réponse
Love it when it is working. Which, sadly, is not most of the time. And Bose CS is worthless.
Bought from Amazon, about to return it because I'm so frustrated.
Android device, main issue is my device will not stay paired for more than a few hours.
Really sick and tired of pressing this and holding that and rebooting everything. For the money, I don't want something so fussy and demanding constant hand holding.
carina.mac - Réponse
I hate this product. When it DID work (and it does not any longer) the quality of sound was not as good as a friends $30 speaker!
mike - Réponse
There is this firmware bug in the Soundlink Mini 2 which causes it to get soft bricked. Gets fixed with a hard reset. Check the video for details and other trouble shooting tips.
https://www.youtube.com/watch?v=2m1oXujO...
Ajith Tom George - Réponse
Unable to charge device. I keep getting a red flashing power light. I can't reset it and it won't turn n on. What should I do?
veronica708 - Réponse
Morning mate I have the same problem and bought a new battery but it is still playing up
can you advised me how can I fix it
Moqdam Aljwrany -
Hi guys I have the same problem
Moqdam Aljwrany -
Worked fine at the beginning. Then problems started to creep in. First was on SKYPE where audio was not in sync with video. Then the connection problems began, unable to pair, and after much time, would connect with one device, then finally, no connection. Followed all the troubleshooting steps. Still nothing. Wow, can you expect this from Bose. I guess so. Buyer beware!
Robert Montgomery - Réponse
Hello Bose Staff
Don’t you ever read the complaints and offer remedies? My frustration has been voiced by others, but there are never any answers.
I’ll describe my problem just on the offchance; battery charged, device paired ( after removing it and re pairing, to make sure ). No other devices using the bluetooth. When I press connect minibose, there is a 2 second breakoff while the bose tries to take over and then its back to my internal speakers. The handover fails, although it remains connected. I tried many times with the same result.
The minibose has always been tricky and temperamental, but now it’s downright failure, and I feel as frustrated as many other users who wrote here. AnneL
Anne - Réponse
After several cycles of clearing the memory, resetting the device, turning it off and on, etc, I finally can connect it to my iPhone, but it still won't connect to my MacBook. So frustrating. Won't be buying another Bose product anytime soon.
Jonathan Wilson - Réponse
I have had this device for several years and keep going back to “troubleshooting” almost every time I use it . I replaced the battery and that was an expensive mistake. I surrender, I am going to find another speaker that does not have the name Bose on it. Too much trouble. It is not bluetooth friendly.
ray_strother - Réponse
I am now going to Google to read reviews to replace my Bose Mini. It is too much trouble and not dependable. This warns me about any Bose product.
ray_strother - Réponse
I am with you, soooo disappointed!
Cathie Coquard -
Sound not that great
Andrew - Réponse
Seriously, you must be very hard to please
Peter Evans -
The control remote does not work? I don’t know how to make work
Diana - Réponse
bluetooth blue light continually flashing wil not pair any ideas?
john castle - Réponse
My speaker won’t turn on even when on the dock….if it’s a problem of battery, shouldn’t it work when on the dock? Soooo frustrated…
Teresa - Réponse
This is not helped at all i done alot of things still nothing its plug in and the red light flashes wont turn on and held the 3 dot then power turned yellow unplug n plug it in its still not working kinda mad
Seven Thomas - Réponse
I had problems reestablishing paring with my ipadPro and the mini Bose.
Try this: On the speaker, press and hold mute for 10 seconds, the LEDs will flash for a few seconds.
Next press the Power button to turn the SoundLink Mini speaker back on.
I attempted a couple times and it finall worked! Good luck!
jamesalfonsomartinez - Réponse
I’ve tried as you have did but not use still the same problem, sometimes worke sometimes doesn’t work
Moqdam Aljwrany -
Had similar issues with not connecting from my Apple devices (ipadPro & iPhone). Read intro intrustructions on this page. …..try this: On the speaker, press and hold mute for 10 seconds, the LEDs will flash for a few seconds.
Next press the Power button to turn the SoundLink Mini speaker back on.
I had to do the above instructions and couple times and now it works! Good luck!
jamesalfonsomartinez - Réponse
I have followed all instructions and still no sound. This Bose speaker use to work beautifully, now nothing. I will never buy this again!
Mechelina Thissen - Réponse
I was getting frustrated because my ipad bluetooth would not connect with my speaker. So I removed the bose mini speaker from the dropdown list , waited a minute and then turned the bose back on and suddenly it appeared on my “discoverable” dropdown and thankfully it successfully connected.
Fred Gant - Réponse
I was frustrated with my Bose Mini because it seemed impossible to get it to connect to my ipad. until in desperation I removed the speaker from the dropdown list on my ipad. I waited a minute and then turned the speaker on and it appeared “discoverable” on my Ipad so I tried again and it worked!
Fred Gant - Réponse
My phone has to be right next to the speaker for the sound not to be jumpy - it wasn’t always like this - does anyone have any solutions? It’s full battery.
591138Bg06@hotmail.co.uk491138 - Réponse
I have tried re-settting anything and everything on my phone and Mini Soundlink… Used to be easy to re-pair. So frustrating!
Cathie Coquard - Réponse
Im with you dermot 170.00 later and 3 month and no sound. Im trough with bose.
Gary Bowmam - Réponse
I turned my bluetooth speaker on (bose mini) so that I could blast bts music
JIN'S DAD JOKES - Réponse
My Bose SoundLink mini was working great then just shut off in the middle of a song and now I have no indication of Life anywhere please help
David - Réponse
My Bose SoundLink mini was working great then died in the middle of a song now I have no signs of life even after plugging in can somebody please help me with this issue
David - Réponse
“If that doesn't help then you might have to clear your pairing list with these easy steps:
On the speaker, press and hold the Bluetooth button for about 10 seconds until you hear a noise. The speaker will clear all Bluetooth devices from its memory and will be able to be discovered.”
It worked for me, I think i had too many devices in the bose speaker memory,
thanks!
arthur.marinet - Réponse
This is the 2nd Bose sound link mini I’ve bought & both crapped out in less than 2 years. Thank you Bose, great sound… But too unreliable & short lived for the $$. Moving on to a more reliable manufacturer & never recommending Bose products again.
dssjet - Réponse
Sound link mini is a piece of junk. It will not stay connected, and is a nightmare to re-connect, it’s a joke. It is the most unreliable piece of electronics I’ve ever owned. I will never buy a Bose item again.
Bryan Umiker - Réponse
My speaker vibrates constantly on all base sounds. I have to turn down the volume to such a low setting to overcome the problem until it’s almost inaudible. Has anyone experienced this and if so what can be done to fix it?
David Hughes - Réponse
i got 3 lights on (mute bluetooth aux) can not turn on or turn off either.
holding down mute button make them flashing after 10 sec
krzysztof marfjak - Réponse
I agree it's garbage!! It takes so many tried finally it will connect with Bluetooth then clicks on and out then off and I've tried all day yesterday and can't get back on with Bluetooth. I even used the usb from my cell to the unit will won't connect!!
I thought bose was excellent product a waste of money.
Tanya McRae - Réponse
Sound does not increase
Shanith pothodi - Réponse
Holding the mute button down for 10 seconds on the Mini, turning the mini back on AND turning the volume back up on the Mini did the trick.
Thank You.
matloans - Réponse
I currently own the Bose Revolve and having an issue with it recognizing device names. I resetted the speaker and successfully synced my iphone 7 but it keeps saying that I am connected to oppo f3 plus . I am able to play music but its annoying that it says the wrong name. When I disconnect it say disconnected to oppo f3 plus. Can someone please help me with this issue?
Ellimak Dimaculangan - Réponse
my bose soundlink mini fall down yesterday.and when i turn on my speaker,the speaker sound is bad..how can fox this one..can you you help me guys.please
Jayr Ramos -
my bose soundlink mini fall down yesterday.and when i turn on my speaker,the speaker sound is bad..how can fix this one..can you you help me guys.
Jayr Ramos - Réponse
I see a post suggesting to hold the Mute button for 10 seconds… which button on a Bose Soundlink is the Mute button?
scotto858 - Réponse
Mine plays for about 5-10 minutes and turns off. Have reset it and it still does it, what the heck! Any suggestions ?
Irmgard Zoeller - Réponse
This unit won’t charge, and I’ve spent hours trying every fix mentioned on this site plus all the others I’ve been able to find online. Extremely disappointing and a massive black mark for Bose. Do not buy this sub-standard product!
alasdairgr - Réponse
hi have some problem with my bose speaker when I started using this as a Bluetooth speaker the aux option was lost
help needed .
thanks
Justine - Réponse
I was having the same issue trying to connect my Mac to the speaker
I would connect but no sound would come out. I tried rebooting the speaker and nothing. then I turned off my blue tooth on my phone and it started playing. Even though I wasn’t connected through my phone , turning off the blue tooth on my phone helped.
Paul Ski - Réponse
I hate mine!!!
lizchild - Réponse
When run this Speaker with my phone this time not working my phone wifi
Ujjal Ahmed - Réponse
Thanks I got the problem solve..
Rubyann Martinez - Réponse
why does it flash green once then go black only when plugged in then nothing …. cant reset reprogram charge reboot cant do nothing with but use it for a phone stand> could it be the battery if so if completely dead why would it flash once
ramadan elamin - Réponse
Hi guys I have soundlink mini 2 on the right hand side speaker only work 20% of volume compared to the left hand side. Anyone know what can I do
samautoservice168 - Réponse
Bluetooth feature has worked for years. Now When I press the power button instead of activating the Bluetooth (blue light) the Aux light comes on. I’ve tried to reset but it does the same thing??
mmcfla - Réponse
Had to send mine back for repair just before warranty ran out, got charged $17.00 for shipping! Played fine until tonight, it's now dead again. I was impressed with the sound clarity and volume this little box was able to produce and thought that Bose had produced a winner, I guess I was wrong and wish I hadn't recommended this product to so many people.
DPH - Réponse
My Bose worked fine for a year and a half now suddenly it won’t pair with my iPhone or iPad and I have tried everything! What now???
Kim VS - Réponse
My Bose Soundlink Mini (not a 2) will connect(bluetooth) to my iMac, my Lenovo Windows 10 but not any of our iPhones. I connect my Bose Soundlink Mini (not a 2) via multiple USB cables and the computer does not recognize the device (trying to update firmware).
Is the Bose Soundlink Mini (not a 2) unable to update the firmware as does the Bose Soundlink Mini 2?
To me, it appears my iphones have received an iOS update that no longer supports Bose Soundlink Mini (not a 2).
Bob Nenow - Réponse
Found my own solution. I removed the Bose Mini Soundlink(not a 2) from iPhone list of Bluetooth Devices. Then let the iPhone re-discover the Bose!
-I’m back in business.
Bob Nenow -
when I plug in the speaker the red battery light flashes rapidly and doesn't do anything else after that can't get it to turn on or do anything different any suggestions
patrick johnson - Réponse
Grrrr…this speaker is so mooody! Sometimes it works and then it just dies for a span of time…then decides to work again..pooey. how do you reset the bugger?
evolvingshiloh - Réponse
I have two Bose sound systems and they use to any connect with bluetooth
But now both will not connect to any bluetooth iPad, phone or tablet
I have given up trying
g.leicester - Réponse
mine was pairing now it’s not?
reset doesn’t seem to work either
okay deleted device from I phone and then reconnected
working now yeah!
Shane - Réponse
I have tried all the above suggestions to get the Bose to connect to Bluetooth device. Anyone have another suggestion that may work?
Sarah Ashton - Réponse
Used to work great, turn on speaker, would immediately connect to my phone and play music. Now it says it connects and nothing. Using iphone 8. In my bluetooth devices it says it’s connected. When I go to use something like pandora, it plays only thru phone speaker and when I check thru the app, it only gives iphone as an option. I can connect to other blue tooth devices without issue. I’ve reset the speaker by holding the bluetooth button 10 seconds, i’ve forgotten device thru the phone and restarted phone multiple times, but nothing works for me. anything else I can try?
Eric - Réponse
when i turn the volume up it doesn’t get high anymore
sgwikum - Réponse
My bose headset works fine with Apple products but not with with new android phone. do they not work with android products?
Louis Rosen - Réponse
Mine stopped working while in use!
It was plugged in at the time so I am wondering how it could be the battery!
If being used on AC should it not still work with a bad battery?
I love the unit but I am not sure if purchasing a new battery will solve the problem?
jed_str - Réponse
Bought the Soundlink Mini for my wife. She absolutely loves it! and I do too! The tone is amazing. And like someone earlier said, I would buy another if this happened to die.
Chuck Quamina - Réponse
My speaker only shows bluetooth indicator light even when in aux mode.
maxwell.appiaj - Réponse
soundlink mini device powers off unexpectedly
James Leonard - Réponse
I think Apple iPad software update has not included Bose Soundlink Mimi so we have to buy a new product. The bose speaker works fine with my Androud phone, but not the ipad.
Karl Elston - Réponse
When paired with an iphone6+ songs will not shuffle
Tony Cousins - Réponse
Bose is a waste of money! Will no longer connect to my iPhone. Done with Bose!
honestjo59 - Réponse
Have you cleared the speakers memory??
Howard Emms -
SoundLink Bluetooth speaker III no sound when charging??????
Howard Emms - Réponse
All sorted. Fitted new battery … £40 amazon. No issues with disconnecting on either Bluetooth or AUX
Howard Emms -
Speaker won’t pair with iPhone. Speaker is ready to pair and close to iPhone.
Ronald Petrelli - Réponse
Our speaker keeps disconnecting. We use an aux cord because I find Bluetooth too frustrating when switching devices. Doesn’t matter the device it will play for 30 seconds or sometimes minutes then cut out? Can it be reset. It’s the first generation speaker and it’s much loved and used. Maybe it’s coming to the end of its life? Approximately 6 years old. Any info would be appreciated
Heather Terris - Réponse
All sorted. Fitted new battery … £40 amazon. No issues with disconnecting on either Bluetooth or AUX
battery took 5 mins to fit
Howard Emms -
My Bose not working at all it charge and everything please help me
QUANASHA BROWN - Réponse
See my reply or
contact me direct through message.
Giovanni Garretto - Réponse
helpful, very.tnx
Marlo Eduardo, Jr. Gesell - Réponse
Thinking of going back to radios in each room. This is such a daily hassle.
Cheryl Matson - Réponse
I sent mine in for a battery, and ever since it will NOT keep the Bluetooth Connection. I pair it to my Alexa, and have Alexa set to wake me up to the Local Radio Station, and in the Morning the Bluetooth connection is lost. Hooked up my Harmon-Kardon, and not a bit of problems. After sending it back TWICE, Bose states “We are unable to replicate the problem”
Skip Dusik - Réponse
Any solutions for an original Sound Link Mini that will no longer pair with any BT device? There are no software updates available for my speaker. It’s a bummer because the speaker itself is in good working order, just won’t connect.
K McCabe
kristy.mccabe - Réponse
Can someone help me my Bose soundlink mini is not connecting to my Bluetooth I tried to may Samsung and my iPhone still not working and try to press the mute for 10second after it blinking the 3 lights try to power it on and try to look if I can pair it but still not successfully. Any idea how to fix it?
lany garcia - Réponse
Mine died also. We have two and I’ve tried both chargers. Won’t come on at all. Any other ideas?
Eric Kraft - Réponse
I have a flashing red light on the battery indicator. The speaker won’t turn on even after connecting to A/C power. Any ideas?
Stephanie Underwood - Réponse
My Bose mini has worked great for a number of years. However, recently, it will not play anything even after pairing, even after a hard restart on all devices, even after ‘forget device’ etc…. I’ve tried everything. It looks like it pairs to my iPhone, no problem, but not music. Oh well…. maybe I should be happy that I got 5 years of good listening through it. This $@$* is maddening though.
Alex Rush - Réponse
My device start playing songs only for 10 seconds and stop. Is very frustrating and will never buy Bose products.
Does any have the same problem ?
Christian - Réponse
I, too, am sick to DEATH of pairing problems. Every single other device I have (car, Fitbit, AirPods) have never, and I mean never, had a problem. This thing? I’ve lost count.
renay stjohn - Réponse
1st bose sounlink mini not charging not even detected by a computer so dissappointed with these product cant find any link on how to fix specifically the charging and the usb connection from computer should be detected
donfacundo_13 - Réponse
The Bose Connect app won’t download to my computer — I did download it to my phone, but it says it will install later …?? How come there are literally like NO DIRECTIONS with this little thing??
Laurie Price - Réponse
I have power connection red light flashing but it won’t go yellow for charge!
Roger O Donoghue - Réponse
Soundlink Mini 1, won’t turn on and there is a rapid flashing red light at the on/off button. I have installed a new battery but no different.
Tim Driscoll - Réponse
My Bose Mini has a red blinking light. This is not a Mini II. I see a few posts with the same problem. I did buy a new battery off Amazon and replaced it. It still blinks red. I tried to hold the mute button down for 10 seconds and the 3 blue lights flash and when I let go of the mute button the red light flashes again. Someone must know how to fix this? Is there a way to put a boost charge on the battery In the event it is absolutely dead?
Brian Turcotte - Réponse
Did a quick google search and this was the first thing that popped up. It was exactly the quick fix I needed. Thank you!!! Now I can jam away :)
Stiphanie - Réponse
Thanks Guys - I had skipping problems with my Soundlink Mini. Did all the usual stuff that didn’t work. Stumbled across your web site and read the section on interference. Moved my speaker away from the router and no more skipping. Yay - great advice. If only the people at Bose were as smart as you guys. !!!
Greg - Réponse
my device won’t turn on even after a reset
eefiasfira - Réponse
Thank you so much! I’ve been trying to fix this problem for AGES!!! This fixed it. Sending you some good vibes.
Brandi Wren - Réponse
Perfect tips. Worked really well pressing bluetooth button for 10 secs. Thanks guys!
Gaynor - Réponse
Suddenly my Mini Link has stopped pairing. I have tried pressing the mute button for 10 seconds to reset, but nothing has happened. Have tried the same with the power button. Nothing changes. I’ve even tried plugging it into my laptop to try to play directly from the computer, and nothing works. Help?
Heather Moore - Réponse
Product drive updates would be grand!!!
Renso Sanchez - Réponse
The “Too many devices on the pairing list“ option resolved my issue. By following the steps to clear my pairing list corrected my Bose Soundlink Mini speaker to work again. On my speaker, I pressed and held the Bluetooth button for about 10 seconds until I heard a noise. The speaker cleared all Bluetooth devices from its memory and as be able to be discovered. Thank You!
Marcus H - Réponse
After about a year or two all it does is just starting “popping”; can’t connect, can’t reset, can’t do anything with it. Not the estimated product life. It’s been on my desktop for most of the time, so it didn’t get any rough handling in that sense.
Remco - Réponse
My bose soundlink mini can be connected to bluetooth with my phone but when you turn to listen to music it will not work because the aux and mute is blinking in white color..what should i do?
honeyarellano - Réponse
Hi
I'm using the mini for a class. It will at random times disconnect from my computer or maybe turn off, and then the sound will be off for a while. Is there a way to turn off this periodic disconnect and stay connected to my computer?
nivashni0909 - Réponse
My Bose Sound Link Mini is also frustrating it was easy at the beginning but if I stop using it for a week or two it takes an act of God to make it work again. I will certainly don’t buy another one. Every step of the connection has been checked repeatedly and the App says that is fine so is my computer. My computer says: paired sound and music or something similar. The device says its ready to be paired but nothing else. No sound. Bose speakers shouldn’t be that capricious.
Hector Enamorado - Réponse
Bluetooth is not working on my brand new Bose 500 unless I’m within 5 feet of it. Appalling. Sending it back ASAP and seeking a refund (not a replacement). All prev Bose products have been good. Really disappointed. Xmas day too which is a bit of a downer!
Emma Norton - Réponse
Hi,
is there any way to turn off the signal tones of my Bose Soundlink mini?
Jörg Witt - Réponse
I can’t connect my sound link mini,
Thanks
elena siegerist - Réponse
I agree with the person who said he is tired of this product not working properly. I too will never purchase a Bluetooth product again
Goodears - Réponse
An orange light that will not turned off in the power button. How to turn it off?
doc_fel - Réponse
Holding the mute button for 10 seconds, fixed my Bluetooth problem.
Thank you
Ronald Erdberg - Réponse
Mine just the other day decided to give up playing while going. When trying to reconnect BT, it makes a weird noise and then nothing. Any hints for a fix much appreciated. I've had this thing for years and never missed a beat (pardon the pun)!
chooksartshop - Réponse
Molto preparati ,ho un problema con il mio soundLink Mini,si collega in bluetooth con il cell l audio in YouTube si sente perfettamente ,ma se faccio una chiamata telef o mi collego in zoom non esce audio ho provato a collegare un altro dispositivo blt con il cell e funziona perfettamente.ed esce scritto sul cell dispos connesso per audio e chiamate mentre sul bose esce scritto solo connessione audio ,cosa dovrei fare la mia email è angelodonofrio66@libero.it grazie
Angelo - Réponse
Why does my Bose Mini II beep twice during music playback? I just want to listen to my music uninterrupted! I own all of Bose products but can not playback music without it being ruined by beeps!
Richard Hill - Réponse
My speaker keeps telling me it’s connected to a persons iPhone who left the house three days ago. Have tried resetting everything but it keeps announcing the guests iPhone even tho it is actually paired to mine.
Stephanie - Réponse
When I plugged in the SoundLink Mini, there was a red light blinking all the time next to the power button. Don’t know what is wrong?
David Ho - Réponse
My Bose mini SL simply stopped working both even when wired directly. I bought new battery but despite 12 hours charging Bose is still not giving proof of life. Right after installing the new battery a red charging sign started blinking however, this stopped after an hour. Help…:-)
Jesper
jesper - Réponse
My SoundLink Mini will not switch to AUX whenI plug in the jack
Phil Martin - Réponse
I have an issue with mine playing well with Teams on my Galaxy Note 9 phone. It just won't connect. It works with the phone in speaker phone mode. It makes no sense.
matt1394 - Réponse
there is a gap/pause of a few seconds between the person speaking on the TV and the sound from the Bose.
Joe Zias - Réponse
Light blinked red then turned off. Is it broken or is there a fix?
K Ross - Réponse
MY Bose is not working its just blinking, It seems the circuit in the battery pack is not functioning because i bought new batteries3.7V two of the and replaced the old ones but still blinks, how can I bypass that circuit inside the Battery pack to connect direct?
Alingtone Mandalawe - Réponse
All above technical solutions are not working, done all of them but still having same issue, when established a bt connection and turned on music it goes off.. wtf is
Altaf - Réponse
since upgrading to MacOS Ventura the device is not having any sound despite it is connected to bluetooth and the output is set right to it.
I tested with other device and it works. Any troubleshooting on the mac did not worked.
is it a compatability issue with OS Ventura?
Fabio - Réponse
It won’t connect even though I’m using the app and pressing the buttons as instructed but it will not connect with micro soundlink
Marie Barrientos - Réponse
Mine will just stop playing. I have it plugged in.
Also, it rattles. when heavier base is in the song.
Kevin - Réponse
The smqe problem, when connect Bluetooth from phone, the light on the device turns white.. anyone pls ?
Harish Bangkok - Réponse
Soundlink mini 1, tried two new batteries to fix flashing red or steady amber light. This suggests it's not the battery but a board inside the mini. YouTube shows how to get to those boards but who sells them?
Bruce Jackson - Réponse
My device is paired, there is sound but, the volume is very low in spite of speaker and source being set at their highest.
Lisa Mcquiston - Réponse
My sound link mini doesn’t want to pair, and only get a flashing red light. Doesn’t seem to work with either iPad or tv.
Sonya Hughes - Réponse
I plugged it into a AC outlet and the power button is blinking red.
Jason Jones - Réponse