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Student-Contributed Wiki

Wiki réalisé avec l'aide d'étudiants

Un étudiant hors pair de notre programme d'éducation a rédigé ce wiki. Il n'est pas géré par le personnel d'iFixit.

Display is broken

My screen has been cracked and/or shattered.

The screen has shattered

This could have been from fall damage or from your phone getting it’s screen hit. The only way to fix a broken screen is to replace it. Your screen replacement can be found at HTC One Front Panel Replacement

Battery will not charge

Battery will not charge when plugged into charger.

Check your power outlet

Before opening up your HTC One, check that the power outlet the phone charger is plugged into is operating correctly. Plug another device into the same outlet to make sure power is being delivered.

Check your charger

Try using your charger to charge a similar device. See if the charger has the same effect on the new device. Alternatively, try switching your charger for a new one. See if the new charger improves your battery life. Please note that the HTC One may charge slower on generic USB chargers. Using a HTC brand charger my improve your results as well.

Replace Battery

If the above do not solve the battery issue. Your battery must be replaced.

Battery replacement can be found :

Battery will not hold a charge

Battery drainage is greater than normal. Battery lasts for very short periods of time.

Reset the charging logic

To reset the charging logic, charge the device for at least 10 minutes. Turn off the device, but do not unplug it. Once the device is off, push and hold down the volume up, volume down and power buttons for two minutes. After two minutes let got of the buttons. The charging logic is now reset. Allow the phone to charge to 100% before unplugging.

Replace Battery

If the above do not solve the battery issue. Your battery must be replaced.

Battery replacement can be found :

My speaker is blown

No matter what you do, you can't get any audio to be produced from the phone. If audio is produced, quality is very bad.

Check volume is turned up on phone

Using the phones volume buttons, turn the phone to the highest volume

Replace Speaker

Due to dropping the phone , water damage, or other factors, the speaker may need to be replaced. Replacing your speaker can be found :

Camera does not work

Camera app does not load correctly or crashes

Close camera app and reopen

Double tap home button and drag the camera upp upwards or downwards to close. Go to Camera app and tap to open it.

Check camera settings

Go to settings > Apps > Camera > Force Stop

Restart phone

If the camera does not work after checking the phones settings, then press and hold the power button to restart phone. Now open the camera app after phone restarts.

Replace camera

If none of the above fixes the camera issue, a new camera I needed to replace the one in the phone. Camera replacement can be found here:

Motherboard is Overheating

My phone gets very hot.

Open HTC One to Access Motherboard

Open up your HTC One using the HTC One Teardown instructions and the iFixit tools to avoid damage to the phone.

Remove Motherboard

Unscrew the two screws in the battery connecter, instructions and diagram can be found in Step 8 of the takedown manual.

Place Motherboard in Freezer

This temporary fix will cool the motherboard and allow you to continue using your phone for a limited amount of time. After the motherboard has cooled in the freezer, place it back into the HTC One and screw the battery connector back in.

Replace Motherboard

Purchase new motherboard and replace it, using Step 8 from the takedown manual once again.

14 commentaires

I was charging my htc one phone with a bad charger and the charger made a big noise and went off with my htc one phone since then it refuse to come up what might be the problem with my phone

Dolly Anthony - Réponse

I need an answer

Dolly Anthony -


Try replacing you phone with a different one ;)

rajthebest -

Salve.. da ieri sera il mio HTC è completamente impazzito.. va sulle applicazioni recenti in contunuzione, lo toglie, rimette.. Non so che fare le ho provate tutte l'ho acceso, spento ho disinstallato Youtube (tutto ció è accaduto mentre guardavo scherzi su youtube), ho scaricato AVG antivirus(mi pare che si chiami così) come posso risolvere? Mi era spuntato un problema ed ho messo 'risolvi" ma nulla.. magari adesso meno ma c'è sempre... Come posso risolverlo? Grazie in anticipo

Annamaria - Réponse

how to fix purple camera problem?

toufiqnishu - Réponse

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