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This troubleshooting page is designed to assist you in diagnosing some of the common issues with this blender.
Blender Won’t Turn On
For various reasons the blender will not start.
Blender not plugged in
Make sure your blender is securely engaged with a wall socket.
Lid not secured correctly
If the lid is not secured, the safety measures programmed into the blender will not allow it to turn on. Check to ensure your lid is properly secured.
Blender too hot
If your blender motor is too hot from previous use, it may not turn on. Allow it to sit 15-20 minutes, then try again.
Blades Not Spinning
The motor is running, but the blades don’t spin.
Blade is stuck
There may be residue in the blender bowl base, clogging the turning mechanism. Take apart the spinner section using these directions and thoroughly clean it.
You may have overfilled your blender. Remove some of the contents to see if this is the case.
Old blade unit
Over time the rubber engagement mechanism wears out, and it cannot engage. The blades may need replaced.
Blender Lid Is Stuck
You cannot get the lid off your device.
Blender lid release stuck
You may have attached the lid improperly, which could result in a faulty release spring. The spring may need replaced.
Seal around lid stuck
The lid seal on your device may be getting old and may need to be replaced.
Timer Not Working
The timer will not turn on.
Faulty Circuitry
The malfunctioning of an IQ boost may be related to a short in the circuitry.
Needs IQ reset
If the IQ needs a reset, send the blender in to a Ninja Shark Retailer.
Blender Leaking
The blender bowl is leaking through the lid during use.
Device is overfilled
If you have overfilled your blender the lid may leak. Reduce the amount of material in the blender and retry.
Old lid seal
The lid seal may be old.
Blender Moves During Use
The blender is in use it moves across the counter-top.
Dirty suction base
If the suction cups at the base of your device are dirty or greasy, they will not stick to a surface. Clean them thoroughly and retry.
Uneven work surface
When your work surface is not level, the suction cups may not gain suction. Make sure your work surface or counter top is smooth and level.
Suction base is cracked
If the rubber on your suction cups is getting old, it may have cracked. This could keep them from properly sticking to your work surface.
4 commentaires
After pushing the turn on the light blinking no start working. Why what to do?
please advice.
ysaakov - Réponse
Please advise
ysaakov - Réponse
When using blender cups, the machine starts and runs but will kick out of the lock position. What is the issue?
Shelly Hamilton - Réponse
The blender lid is stuck on the base (not stuck to the cup itself.) I can’t untwist it despite trying several times with several different grips.
Maddie Shepherd - Réponse