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Sanyo Xacti VPC-X1200 Troubleshooting


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The Sanyo VPC-X1200 is a point-and-shoot digital camera with 3x optical zoom and 12mp resolution. Models covered in this guide are the VPC-X1200EX, VPC-X1200, VPC-X1200GX.

Camera will not turn on

when the power button is pressed, the camera does not show any life signs

Power Issues

The battery pack may be dead, inserted incorrectly, contacts on the battery and/or camera may be rusty/dirty/corroded.

Card Slot

The door that covers the battery/memory card may not be closed all the way. Alternatively, the switch that detects door closure may be malfunctioning.

Display Problems

The power LED is on and the lens is functioning, but the display does not function

Blank Display

The display or motherboard may have failed, requiring replacement of the respective component. Be sure that the camera is actually receiving power and isn't simply off, or that the display is switched off.

Only Half Display Functions

The LCD display is malfunctioning and needs to be replaced.

Flash does not work

The flash is turned on and should fire when a picture is taken, but does not

Battery Issues

The battery is not fully charged and cannot charge up the flash.


The flash bulb can burn out and needs to be replaced.

System Error

The error message "System Error" is displayed on the LCD continuously.

Try removing and reinserting the battery and removing and reinserting the memory card. If this does not resolve the problem, the motherboard will need to be replaced.

Battery Not Charging

Using the AC adapter, the battery will not charge

Battery issues

The battery could be experiencing a memory effect, causing it not to charge. It could also be past it's useful life, and need to be replaced.

AC Adapter functionality

Be sure that the AC adapter is plugged into a functional outlet at the correct voltage. Use a multimeter to test the output voltage of the AC adapter. If there is no voltage, or it is lower than spec, the adapter needs to be replaced.

DC Power Jack

If the plug from the wall adapter does not fit snugly into the DC jack in the camera, it may need to be replaced to ensure it makes consistent contact. Also, try cleaning the battery and the charger itself with a dry cloth. This can remove any debris blocking the connection.

my camera VPC-S880, 2 photos shows just freezes and I have to power cycle to continue using when he shoots only keeps some, Thanks in advance for any solution.

Roberto - Réponse

After using zoom, the lens does not retract when camera is shut off. The infamous “SYSTEM ERROR” message shows. I tried remove and replace for the battery and SD card to no avail. Any help would be appreciated. Thanx…

Ronald Clark - NOAA Affiliate - Réponse

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