If your Xbox One shows no signs of life, try the following solutions (roughly in order from easiest to hardest). If your Xbox briefly turns on but then shuts itself off without warning, see the Xbox One Turns Itself Off wiki instead.
Device Not Plugged In
Check to make sure that the power supply is plugged into a power outlet, and that the other end is properly plugged into the Xbox One.
No Display Detected
If the ‘Xbox’ light on the front of the console is lit, it won't start up unless it detects a working display. Check your HDMI cable connection. Try switching cables or ports on your TV.
Bad Power Outlet
If your Xbox still doesn’t turn on, try plugging directly into a different power outlet, and not through a surge protector.
Internal Power Supply Breaker Tripped
Because the console has a built-in surge protector, you should not connect it to an external surge protector. If you connect the console to another surge protector, the console cannot reach the full power needed for optimal performance.
To reset the internal power supply, follow these steps:
- Unplug the power cord from the console.
- Wait 10 seconds.
- Plug the cord back into the console, and then press the Xbox button on the front of the console.
If the console turns on, the internal power reset worked. Repeat this step in the future if the problem happens again.
Bad Power Supply
If the power outlet is providing power but the console still does not turn on, the power supply itself may be the issue. Check the light on the power supply; if the light is solid white or orange, then the power supply is working properly. If there is no light, unplug the power supply and let it cool for 20 minutes, then try plugging it back in. If it still does not light up, replace the power supply.
Bad Motherboard
If the power supply light is on but your device still does not turn on, then the motherboard may be the problem. If it is, you may need to replace the motherboard.
Questions Other People Have Asked About This
- Why won't my One turn on?
- Xbox one won't power on
- My power brick is lighting up orange but my Xbox won't turn on
- Why won't Xbox One turn on after optical drive replacement?
44 commentaires
Fan is not working
Redmon - Réponse
My Xbox light turns on for a split second then turns off any one have a solution for this? We have checked the cord which then it worked for a second then stoped working nothing is nocked off the bored but can’t find the problem
Brantly - Réponse
This happened to me and I found this post that worked for me. “If you have anything like an external hard drive unplug the usb from the xbox one x. Make sure to follow Microsoft's other steps then press power button it should turn on the. After power is on plug external hard drive in immediately while the system is booting up. Fixed my issue and I haven't had a problem since doing this everytime.”
Nate -
Thank you for the recommendation I will try to recreate what you have said here and hope it works sincerely Derpy
Brantly - Réponse
My xbox just shut off..tried the reset, nothing.
My external comes on and the box is getting power. Refuses to come on.
farleysimportdesigns - Réponse
same happened to me
albert -
Guys, I’m fixing these for a long time, many times it’s a simple fix, but, sometimes is not worth fixing it. This is a 1540 model with an external PSU/brick. It’s far more to check, but, if you don’t have proper tools, many fixes you won’t be able to perform. Soldering station, hot air, digital multimeter and the basic tools apart from screwdrivers. You should be an expert learning them. If you want to fix consoles, micro-soldering is a must, so a microscope up to x130 is a must as well. Learn why flux matters and why gel form in a syringe is the best ;) for this job. Not mentioning voltage injection, replacing bigger components with pre-heater even, or, fixing firmware issues. Invest in yourself, learn, watch, practise a lot. Give yourself time. Dreams don’t come true, you make them come true. So, if your dream is to be a tech repair guy, practise every day, make mistakes and learn from them. Why? Cause it’s always too early to quit ;).
Piotr Ficner -
My Xbox old type won’t turn on , no the fun inside runs and stops.. any help with that ?
Richmond - Réponse
Have an Xbox 1 s that when I power it on the light comes on white then goes off it doesn't use the power brick just has the cord straight into the Xbox I've tried everything I can think of other than taking it apart and nothing anyone have a walk through of how to fix it thanks
wvsniperloki - Réponse
Brand new X Box One S will turn on for just a few seconds, then turns off. It will receive disk and eject them as well. I have changed wall outlets and even TV’s. Microsoft told me to just take it back and get my money back.
watsoj14 - Réponse
My Xbox will turn on and work fine but once I turn it off it seems to loose power immediately. Then I need to reset power brick for it to turn on again but now it needs and update and when it does its reset it looses power before it can turn back on
Headless Space - Réponse
I have bought two X Box Series S consoles (one in November 2020 and Jan 2021) from two different suppliers and BOTH did not power up. I must have serious bad luck. Tried everything including calling Microsoft customer service. Apparently they have many manufacturer defects from Xbox’s made around November 2020. No fan, no light, nothing. Crazy. Luckily I got my money back.
Katie McManus - Réponse
thanks that helped
Lex - Réponse
Ac adapter is on but xbox is not turning on
Jacob Hollen - Réponse
Yeah was working fine then just shut off. If I unplug the external and plug it into an outlet the light runs orange. If I plug it into the Xbox the light immediately turns off and I still can’t turn the Xbox on. Looks bad I think….
gaijin.blues - Réponse
Yup, just let it sit unplugged for an hour and it was fine. Also unplugged it from the power strip to save future headaches.
gaijin.blues -
Wow, thank you! The power strip outlet was bad!
Ivette - Réponse
There are times when my apartment has had power outages for lasting Only a second then when I try to turn on my xbox it won't turn back on but then in a few minutes after a later it will go back on but after this 5th little black out now my xbox won't turn on at all I unhooked it plugged it back in but no light still goes on when I try to turn it on the controller lights up but when I try to connect the controller and controller to the xbox it Would automatically turn on but now that I plugged it in it doesn't still turn on and the light still flashes. what do I do???
Blenness Quintana - Réponse
hi im a repairman today when i demontaging the hd ic of the xbox one (digital) its suddenly flash and know when i trying to power on the device its light just stay on for 1 second and its go off…
what can i do know? i very depression please help me):
AMIR MOHAMMAD - Réponse
My power supply light wasn’t coming on, so I did the reset. The light came back on, but once I connected it to the Xbox the light immediately turned off. Any help would be great, thanks!
Nate J - Réponse
Our obox one wouldnt turn on, even after unplugging for 10 seconds. We unplugged the hard drive from the back of the xbox, then unplugged for 10 seconds and it started right up! Then plugged the hard drive back into the back of the xbox. Thank you Nate for that advice!
Carri H - Réponse
My xbox turns on but all it shows is the xbox logo for about 3 minutes and then the screen goes blank.
kyle mcgaffin - Réponse
And Niantic wonders why people spoof or buy shinys online for like 6 dollars. Bc if they didn’t they would be spending hundreds of dollars on passes. It’s ridiculous, such a money grab
ben hardy - Réponse
my xbox “turned on” for about five seconds then turned back off, i have tried 3 different brand new power supplies, i have tried multiple hdmi cables and tvs, and i even went so far as to take the entire thing apart examining every solder and replaced the thermal paste on the processor and it still does the same thing…i have also tried putting a disc in, which does not work either, and i've tried the hitting the disc button multiple times as well… i have no idea what else to do…
Peter Moseley - Réponse
I would hit the button on my Xbox it would turn on for a split second and turn off what is causing this problem
strangemichael8 - Réponse
My fan and hard drive made an platter scrapping sound, I think I need new fan and hard drive.
William Morgan - Réponse
Oct 2021, I did all of the above and nothing. If you have basic knowledge on pc assembling I suggest you open your Xbox one, without power supply conected obviously, disconnect the hdd, plug the controller via USB and then plug power supply, turn on, if fan turns on you have hope, and this does not mean the hdd is bad, yet, turn off console, disconnect the disc reader, both sata and power and turn on again, (remember to always remove power supply to prevent shocks, and don't touch capacitors). This steps worked for me. If this problem happens again, check your hdd with your computer. I used controller because I removed front panel and if you get TV signal you can hard reset from there or restart console several times to test. Greetings, hoped it helped as I haven't seen other answers rather than send to service. By the way, reconnect disc reader…
MelecHn - Réponse
Hi,
Trying to fix mine that just beeps and dies before booting…
Just to clarify, when you say “disconnect the disc reader” do you mean the Optical/BlueRay player?
Bebe -
Power brick stayed orange. No beep or light flashing when pressing power button, but could hear the power supply clicking in the back.
Tried many techniques to power cycle including unplugging for 20+ minutes. Finally, unplugged external drive plugged into the USB port and it booted up.
Keith Williams - Réponse
If you’ll replace your motherboard, you will have problems with for instance DVD player ;). I don’t this is a genuine answer to this problem. Rather than that, you should find a fault on the motherboard. There are many youtube channels about it how to diagnose those problems.
Piotr Ficner - Réponse
My Xbox won’t turn on but it can supply power to my controller and external hard drive
itzmigueldaboss - Réponse
I checked the AC power going into power supply got 120 volts, switched over to DC to check power coming out of power supply got 5-6 volts, power supply working fine. Bent the ground pins that push on the outside of the connector console fired right up
frey_0456 - Réponse
Hi guys my Xbox just switched completely off and hasn't gone on since it switched off need help asap no lights go on when I press the Xbox button
Kieran Abels - Réponse
same thing here tried everything on my end, seems kinda $@$*!& i have to buy new versus getting this one fixed. i have a disc in it too that i cannot get out.... fallout 4... fml best game ever.... lost... thanks Obama.
Chris Freymann - Réponse
Obama, you can take your game and probably fix the issue, only contact someone in your country who fix these consoles. I live in the UK, don't know where you live, so you can google in your country who fix stuff ;) and get it sorted. If no, at least you can get your disc out.
Piotr Ficner -
piotr ficner
Hey man, you make it sound pretty easy to fix xbox. instead of telling us that you can do it post a number or a company that i can pay to get it fixed. see time is precious and thats why some would pay for services instead of learning a new trade. i already spent too much time trying to find out where to ship this console for fixing and the whole useless troubleshooting of it. the circle of bureaucracy is such a waste of time.
Chris Freymann - Réponse
My xbox one s will not power on. I've done the power cycles etc. went to a techie says internal power supply, replaced that...nothing...WTD?
David Bustos Jr. - Réponse
my motherboard its all covered with some white stuff underneath. i need help,
mario bonomar - Réponse
Spray WD40 specialist contact cleaner through the slots. The x box was used in dusty conditions, in which the householder was a smoker. The fan was simply gummed up. A spray , a couple of minutes, and a slap on the casing, and the fan kicked off. Orange light returned. Didn't even need opened.
John Syme - Réponse
Nate you are my hero
Diego Flores - Réponse
So I have 2 Xbox ones, they are the white model 1540, the one I'm using now works fine, I haven't had any real issue with it at all, the other one is just the console it self, it powered on, got to the home dash and powered off, now it won't power back on?
Andrew Brandon Croney - Réponse
I just got this power cable and the light is red and it making this beeping noise and my Xbox wont turn on
CADON VINES - Réponse
My xbox won't turn on in my house light comes on for a split second and turns off I can hear the fan running but still the light doesn't come on
I sent it to 2 different console repairs shop and it works prefect for them as soon as I take it home it works for the day and then won't turn on
It doesn't have the power brick just the standard power cable
Please can someone help is it the power sockets in my house I have tryed it in different rooms and still won't turn on
Missingdino12 - Réponse
My Xbox one does not turn on but the power supply shows a red light
Abel Uzi - Réponse