Aller au contenu principal

The Sony Xperia Z is an Android based phone that was released in 2013. It is one of the largest phones of the Xperia family with a 5-inch full HD display. Model numbers include C6603/C6602.

Questions au sujet de 98 Voir tout

Phone Turns Off During Calling

Dear Friend,

My Sony Xperia Ultra Z's screen is turning off during the calls and I have to click the power button twice. Sometimes volume is turning down and I cant able to make it high coz the speaker skin is not coming while clicking the volume button. Please help me with your videos.

Thanks and Regards,

Shinto Vincent

Répondre à cette question J'ai le même problème

Cette question est-elle utile ?

Indice 9
Ajouter un commentaire

2 Réponses

Réponse la plus utile

This sounds like a defective proximity sensor. I had this on a few phones, most recently with a brand new note 3 right out of the box. Does this phone have a screen protector or anything near the proximity window? I've found that screen protectors sometimes block the light, making the phone think it is on your face during a call.

My money is on a defective proximity sensor.

Cette réponse est-elle utile ?

Indice 4

1 commentaire:

In my case is the opposite one, it starts to act after I remove the anti-shatter film. Is it the film causing that or something else?

par

Ajouter un commentaire

Had the same problem with mine. It worked fine after I removed the screen protector. Have to buy a new screen protector now but that's cheap enough.

Cette réponse est-elle utile ?

Indice 2
Ajouter un commentaire

Ajouter une réponse

shintoatlantis sera éternellement reconnaissant.
Nombre de vues :

Dernières 24 heures : 0

7 derniers jours : 0

30 derniers jours : 18

Total : 12,891