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Repair information for Motorola's Moto X line of mid- to high-end smartphones.

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No wi-fi or bluetooth

My moto x wifi nor Bluetooth work and I was wondering if it might be the WCN3680 is that possibly my issue??

Répondre à cette question J'ai le même problème

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I do believe that Motorola lies. My moto x do not have wifi nor bluetooth anymore but this is not a hardware problem to me. It happens just after march 31 when an OS update was done and on the next day no more WIFI or BLUETOOTH.

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since I updated my cellphone to 5.1 WiFi stopped working. After a month of troubleshooting each and every step finally its gonna be motherboard replacement..

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My MOTO X has stoped to work bluetooth & wi-fi IN THIS SAME DAY 31 MARCH (2015) just after the OS upgrade I didn t ask for.

This is the industry face. They do every thing agains the ones who pay for there products. Pedro Paulo Pellegrini - Rio de Janeiro Brazil

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Is it working well again now? The phone is a Motorola? Which model please?

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No..its not working. I have not replaced its motherboard yet. Its Motorola Moto X XT1052. Bluetooth is working fine but not the Wi-Fi.

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You wil need to disassemble the phone and remove the board. There's a clamp and 2 screws near the SIM card reader. In that area you will need to perform a reflow. If the reflow is successful it will work after that.

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Reflow? Can you find me a link where I can know more about it?

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Remove recent updates in update center

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Will you please elaborate the process? I didn't get you..

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How can I check that after replacing the motherboard in the Service Center, everything else fine within it? From the recent experience, I doubt the service center guys. Is there any app with which I can check that each and everything is connected properly. Cellphone is in warranty. I want to check it as soon as they deliver the cell. (not with long time use).

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I have the same issue with my moto X 2013.

But... 2 weeks ago I changed the Epcos B7959 Wireless LAN/Bluetooth Filter.

My phone is working perfectly :)

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sorry, what was exactley your problem? mine is that no wireless lan is found no matter the wifi is on

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i can not get wifi or bluetooth on my motorola phone phone number is 215 437 2313 or hdavis0302@gmail.com

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