Rep: 25
1
1
Battery installed. SD Card in and out.
Regardless of charger being plugged in or not plugged in, camera will not turn on but will flash green at the battery light.
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Rep: 951
11
5
3
Hi, Aaron.
First try to connect your camera to a PC and see if it is recognized by the PC; and if the camera shows any reaction. Based on your description, it appears not to be a power or battery issue. However, Samsung has identified multiple software glitches since release that, depending on how they manifest, may render the camera inoperable.
If the camera makes a connection with your PC, please visit Samsung's support page and update it with the latest software; this often restores the device. However, it the PC is does not connect with the camera, I would suggest to either contact Samsung support or, potentially, replace the damaged(?) motherboard on your device.
Hope everything goes well.
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how the !&&* can you change the motherboard ..brought from pc world you go in there and ask What der ???
I have this problem also. It happened when I tried to update the firmware which failed to finish and now stuck in this contant cycle.
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we have the same problem after updated my firmware it won't finished and stuck with the logo of samsung even on or off. don't know how to fixed it.
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Hi Aaron - did you solve this? I have the same problem.
par Jerry Dunham