Rep: 13
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I've had my tablet since Christmas of 2014 and it's been great for a long time! I love my tablet and I take it everywhere with me.
However about two to three months ago my tablet turned off. I've plugged it in and have left it alone for months thinking that the problem would fix itself but it hasn't. I don't know how to turn my tablet back on. May you please help me??? I'm desperate to get this fixed!
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Rep: 452,8k
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367
1,4k
Hi,
Do you get any indication that the tablet is charging when you plug in the charger?
If not, have you tried a different charger or a different USB cable, seeing if it charges and then trying to turn it on, after it has charged sufficiently?
If you still do not get any indication that the tablet is charging or if you do and it still wont turn on, try to perform a master reset (also known as a hard reset).
Be aware that a hard reset will erase all your downloaded apps and user data. It will restore your tablet to a factory default condition. It will be like when you first bought it.
Here is a link that shows how to perform a hard reset.
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