I`ve tried to fix it with both soft and hard reset. Didn`t helped.
The thing is that i can use screen normally, but after too much touches or if i put phone in the pocket with screen touching my leg, it simple stops responding. I guess it is just some service error inside the phone, but so far i couln`t find out how to fix.
Hard reset didn`t helped either. Thought it will, but it must be somehting inside the phone or simply screen is bad. My phone never fell down nor i droped it or hit something with it, so i gues its just software error.
Best thing might be to just go to Microsoft store and give it to them to fix it.
Cette réponse est-elle utile ?
dropped 4 inches, slight hairline crack, device can be called and so forth but display does not respond.
Exchanged it, was in car's cup holder and was slapped forward (lightly) and same thing.
Is this a bug with Hello?
Or is MSFT just building cheap stuff. My Nokia Lumias were bullet proof... :(
par Jimmy Legs
I dropped my 950 xl about 24 inches onto a soft gravel walk and cracked the screen. Still works flawless but I have upgraded to a Samsung S7. I liked Microsoft/Nokia phones but lack of apps and support makes them useless.
par Ross McCauley
Hi can anyone help me please. I have a Lumia 650 (I think) and when I try go on to my emails it signs out of the app, so it is not allowing me to look at my emails. Also on the Lumia, does anyone know what has happened to the Facebook app because it won’t let me go into the app I have to go on to the internet/ google to look at Facebook.
Please response if you know anything, any information would be great. Thanks
par Holly preece