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All USB ports not working for no reason

So i have a Toshiba laptop that i use regulary, and while i was using it a couple of days ago the mouse just stopped working. I started trying different things in the USB Ports, and none of them work, so i know it cant have just been that mouse. I hadnt pressed an odd key or anything since every key ive tried has done nothing to fix it. ive looked at tutorials all over youtube and none of them have worked. even taking the battery out doesnt work. Help? ☹

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You Need to upgrade your usb drivers.

go on toshiba website and update them.

that should solve the issue

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check under you laptop there should be a sticker saying model number.

https://www.toshiba.eu/innovation/downlo...

par

@blanco Every time I type all the things in it just says that they cant seem to find matching info. ive looked under my pc and it doesn't say anywhere what model number it is.

par

It doesn't say what series either.

par

@blanco nevermind, done it. Thanks so much for your help! :)

par

no problem. :) glad you have solved it

par

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start by login bios check if the usb are disabled then try to do resotre your windows to date that work fine

if nothing happen you must pull out the motherboard and do the voltage test

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no. sera éternellement reconnaissant.
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