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Released in February 2014. A Garmin manufactured GPS multi-sport training watch with illuminated display.

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My Garmin Fenix 2 display is frozen, how do I fix this?

I have been trying to use my Garmin watch but it appears that the screen is frozen. Please help how do I fix this?

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Brandon, did you get this figured out? I have the same problem. Thanks! Freaking out over here, ha, ha, ha. Can't live without my Garmin.

par

I tried the hard fix to no avail. Any other thoughts?

par

Hey i figured it out! Press the down button and the the start for about 15 seconds. it will go into some sort of setting don't touch it, then it will turn off. power it on holding it for 15 seconds. woop woop it works!

par

It might be over a year since that last post, but THANK YOU so much Olivia!! I need my Garmin even more in lock down!!

par

Wooow thank you Olivia, my watch froze today and my whole day was spoiled. Now its sorted. Thank you

par

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Soft rest: hold light button pressed for 25 s it then will turn off and then you can start the watch again by holding the light button for 1s.

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Soft rest worked for me. Thanks

par

Worked for me too on my Fenix 6x

par

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If your screen is frozen and the buttons are not working/doing anything, then you will most likely have to perform a 'hard'/master reset. To do this, press and hold the "down" button; while continuing to hold the "down" button, press the power button to power on/reset the watch.

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just fixed my fenix 5s by doing this , was blocked since yesterday :)

par

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I cant select 'yes' this screen frozen :/

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Hi,

I had the EXACT same issue. I've got a fix for it - mail me on jonathanvarunbenjamin[at]gmail.com - I'll send you the drivers and IMAGE files to get around that screen !!! I'm so excited to have my FENIX-2 back up and running again so I thought I'd help a few more people out!!

par

Hi mate. Is thi still working for you. I have exactly the same problem and can't fix it

par

I know this post is over a year old but I am having the same problem. Can someone help. Screen is frozen and it will not allow me to move to yes to reset.

par

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HEY,

Please click on this link - bit.ly/Fenix2jon

It will lead you to a folder in my Google Drive.

Please read the PDF file you'll find in the Folder > It explains the process of resetting the FENIX-2.

Also, please DOWNLOAD the ZIP file in the Folder. You'll need it.

Please let me know how it went!!

All the best.

best regards,

Jonathan Benjamin.

Click here - bit.ly/Fenix2jon

Hope this helps.

My email address is jonathanvarunbenjamin@gmail.com

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Thanks! This did the trick. Although I tried step 4: connecting it via USB to the computer instead of restoring the image. It connected as drive and I deleted the indicated folders after which the watch booted up again. (It was stuck on the bootup screen).

par

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This solution didn't work for mine what are you calling the power on button? Mine only has menu/up, light, down,start/stop, and back/lap buttons.

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just hold it longer. (down and light/power button)

par

Yes, it works for me. Thanks Baldwin. Is this a normal "fault"? Anytime it comes back during a race is really a sad case.......

par

Thanks for the help. I am really unsatisfied with the Garmin Fenix 2. It regularly losses satellite, freezes, has faulty data, etc. I think its a lemon. Does anyone know how to permanently fix these problems (without buying a Suunto)?

par

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Thanks all. The down + light button did the reset!

My start/stop/select button was not working.. But it's still not fixed after the reboot :(

Any other tips?

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I had the same issue with my watch... This was definitely helpful!

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Thank you. Got mine up and working again..

Update (04/02/2017)

Perfect. Got mine working. It froze after the battery ran out. Thanks for the advice. Paul

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Yes it work for me hold the botton and safe botton it turned it off then turn it on again it seems to do the trick thanks

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This has happened to me several times. What works formy watch is to push and hold in the light button for about 20 -25 seconds. It will then reset and start up as normal. You have to be patient when pushing the button but it does work. The other way is to connect it to a lap top and reset but I am not sure of this process. If above does not work you may like to try this and see where it takes you.

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What helped for me was this: https://support.garmin.com/en-US/?faq=Le...

you press the start button on fenix2 and plug it in your pc. release the button only when a disk drive for the watch appears. delete all files under gpx and activity folders. Hope it helps

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My watch does not fix satellites at all. How can I fix?

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Brandon Barger sera éternellement reconnaissant.
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