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Rockchip Quad-Core RK3288C Processor, 11.6" 16:9 HD (1366x768), 16GB eMMC, Integrated Rockchip® Mali T764, LPDDR3 MHz SDRAM, OnBoard Memory 2 GB / 4 GB

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It turns on OK but the screen remains white.

The laptop turns on as normal but the screen is white and I am unable to do anything with it. If you tilt it, you can see that the left half of the screen has very light blue vertical lines, in different shades / sizes and patterns. My dog 'may' have stepped on the closed lap tap. Could the pressure from the dog damage the screen???

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Hey tinazinger,

Yes, It doesn't take much pressure. They usually crack under the black tape that surrounds the actual LCD. They run around $40-$50 on amazon and pretty easy to change. Get the number off the back of the original LCD before ordering to insure that you get the correct one.

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tinazinger sera éternellement reconnaissant.
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