Aller au contenu principal

Modèle CUH-ZCT1. Commercialisée en novembre 2013 par Sony Computer Entertainment, cette manette à six axes, équipée d'une batterie au lithium de 3,7V, est facile a réparer.

387 questions Voir tout

Dualshock 4 only works in PS4 safe mode?

I'm having problems with my Dualshock 4 controller.

If it's not plugged in with the USB cable, it does nothing. No lights when I press the PS button.

When I turn on the console, it says connect the controller with the USB cable and press the PS button. When I do that, nothing happens. No lights on the controller and no response from the PS4.

However, when I turn on the console in safe mode, the controller seems to work just fine.

When I try to connect the controller to my PC with the USB cable, it continually disconnects and reconnects.

I have tried 3 different USB cables, including the one it came with. This is the controller that came with the console.

What can I do?

Répondre à cette question J'ai le même problème

Cette question est-elle utile ?

Indice 2

1 commentaire:

have you found a solution for that mate ? because I have this issue too

par

Ajouter un commentaire

6 Réponses

Might be the bluetooth chipset or the bluetooth antena

Cette réponse est-elle utile ?

Indice 0
Ajouter un commentaire

I think your Bluethoot antenna is broken. I have the same problem, tried with different controllers, and tried my controller on another PS4 without any problem.

Im considering to buy a wired controller, does anybody know if that will work out?

Cette réponse est-elle utile ?

Indice 0

1 commentaire:

I have the same problem. No solution. Going to the service centre tomorrow.

par

Ajouter un commentaire

I need help with this too.

Cette réponse est-elle utile ?

Indice 0

2 commentaires:

Hey, any update on if you were able to fix it ? I need help.

par

Yes. I had to mail it to sony. I exhausted all troubleshooting methods.

par

Ajouter un commentaire

A wired controller does work. Still can't seem to get a wireless controller to stay connected outside of the safe mode screen.

Cette réponse est-elle utile ?

Indice 0

1 commentaire:

when you got the wired controller did it work when it asked to connect to a dual shock 4 screen?

par

Ajouter un commentaire

I ended up having to mail mine in

Cette réponse est-elle utile ?

Indice 0
Ajouter un commentaire

# First try another controller and see if you still have the same issue. If the issue is still the same with a new controller, then read part two.

  1. If a controller only works in safe mode, this usually is not a controller issue, but instead is a console issue. The PS4 console only reads a controller through the the charge cable in safe mode. When the console is not in safe mode, the console reads the controller through the Bluetooth chip that is soldered onto the consoles motherboard. The only way to fix the issue is to have the consoles Bluetooth chip replaced. This video will help. https://m.youtube.com/watch?v=cTD3jjo1cr...

Cette réponse est-elle utile ?

Indice 0

1 commentaire:

If it were the bluetooth chip, wouldn't the controller work when plugged in via USB?

par

Ajouter un commentaire

Ajouter une réponse

slickstretch30 sera éternellement reconnaissant.
Nombre de vues :

Dernières 24 heures : 2

7 derniers jours : 31

30 derniers jours : 176

Total : 14,615