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Dual-band, 802.11ac, 13-antenna router launched by Google and TP-Link in September 2015.

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Red circular light and the loss of internet connection

The OnHub router worked perfectly for about 6 months and then suddenly light turned red which resulted in the loss of internet connection. A call to the support did not help. The router was bought during a visit to USA (from Copenhagen, Denmark).

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You can try each of the following troubleshooting steps to fix the red light on your router. If one of these steps makes the red light go out or change to green or amber, check to see if your internet is working. If it does, then you don't need to do anything else.

Here’s how to fix the red light on a modem:

  1. Restart your router.
  2. Check your connections.
  3. Try a different cable or phone outlet.
  4. Try a different cable or phone cord.
  5. Check your internet credentials.
  6. Contact the manufacturer of your modem.
  7. Contact your ISP (Internet Service Provider).

Thanks

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Ratko Cikusa sera éternellement reconnaissant.
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