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Annoncé en mars 2015, puis commercialisé le 10 avril 2015, le Galaxy S6 est le prochain flagship de la série Galaxy. La version avec un écran incurvé est connue en tant que Galaxy S6 Edge.

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Phone refuses to respond to my touch.

My phone will not respond to the touch of my fingers. If I turn it off and let it set for a couple of minutes, I can get a few touches in and then it stops again. This problem started a couple of days ago, then I was notified by Samsung of a software update. After the update was installed, my phone worked fine, until just a few minutes ago and now it's doing the same thing again. I've tried to restart it, but the button won't respond to my touch. Also, and I don't know if this is related or not, a bubble has been appearing at the bottom of my screen then sort of pops and disappears. If anyone could help me with this problem, I would really, really appreciate it. Thank you.

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1 solution

Try a soft reset by holding both volume buttons, power and home for 15sec. If problem persists you have have a hardware problem like the screen. Last resort would be a hard reset before investing in a new screen.

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Ronell Miller sera éternellement reconnaissant.
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