Rep: 49
2
1
Printer won't print. Says print head is bad or unplugged. It is not unplugged. I have unplugged the cords in the back, but I still get this error message. Please advise what I need to do.
Thank you.
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Rep: 71
6
1
Try cleaning the printhead
To clean the printhead from the control panel
1.
Load Letter, A4, or Legal unused plain white paper into the main input tray. For
more information, see
Load standard-size media.
2.
Touch
(right arrow), and then touch Setup
3.
Touch
Tools, and then touch
Clean Printhead
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