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Hey guys
The bottom chin bar of the screen cracked as you can see in the picture.
What do you guys think about it?
Should I just try to send the laptop into warranty or can I buy just the chin part somewhere?
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Take it to Apple, there are no parts available other than the fans and antennas at the moment. I believe the touch bar is also paired to an IC on the logic board due to the touch ID (similar to iPhones), so if the touch bar is swapped either the fingerprint scanner will not work or possibly the whole touch bar. At this point, no one is sure since there are no parts available to try this.
EDIT: My fault, was half asleep when I read this and assumed you meant touch bar ;)
As @danj says, it will need the whole assembly replaced if you take it to Apple. Alternatively, once the screens cover glass becomes available, this can just be heated, removed and replaced. Exactly the same way it can be done on the 12" Retina, so it might be worth living with it at the moment (12$ part vs $400+)
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@reecee - Don't confuse the poor man ;-}
The screen lid got a bump in the corner. So it will only need a new screen assembly.
@danj my bad, was not concentrating, edited the answer :)
Hi Reece
Thank you for the comment. Can u provide me with a link of the 12'' retina part? I cannot seem to find it!
A 12 dollar replacement would be so nice, even if it is in the future!
I get the 12" screen cover glass from my supplier in China. This won't fit your model, but once the parts are available, I imagine it will cost around the same price.
I would be very glad if you can give a link for screen cover glass for Touchbar 15 Macbook Pro. I cracked my laptop too. (
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If getting a new display becomes difficult, use a clear fingernail polish to fill to crack after blowing it out with canned air. This will help prevent the cracks from spreading.
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go to colorware.com - They sell a sticker that covers it exactly
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can you link the sticker??
Thank you very much!
I can't find it on colorware.com
Did you guys locate it? Please link the exact product. Thanks
http://www. colorware .com/p-726-macbook-pro-15-inch-touch-bar-2016-skin.aspx
You need to look for "Skin". That is the decal that covers just the bottom part of the screen, where most of the cracks occur.
This is sold advice, mate. Thanks!
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Not sure if anyone else is still having this problem, but I (as a beginner that had never done anything like this) followed the solution above and was able to repair my Mac with complete success! Only recommendations I would have is to use a hairdryer instead of a heat gun (so it doesn’t warp your screen) and uno cards seemed to work for me to get it off!
Let me know now if you have any questions and I’d be more than happy to help!
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From where did you oreder that glass piece?
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https://www.ebay.com/itm/NEW-Front-Glass...
Buy this one and fix it , Don’t listen to loosers . They give some crap ides to buy apple care blah blah blah, 13$ fix
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Did you take off the cracked bezel from your laptop before putting the new one or did you just put the new one on top of the cracked on?
arun kumar - Keep in mind when this question was posted originally. Parts were hard to get. while you still can't get many parts for this series things have loosed up.
The Clementine - You'll need to clean off the old chin plate before you can put the new one if you don't you'll crush the new one and could cause more damage!
Here's the guide to put in on: MacBook Pro 15" Touch Bar 2017 Replace LOGO Baffle on the screen，替换屏幕底部LOGO挡板 Replacement
Use care where the orange ribbon cables are.
Just happened to me. Brand new and I open it up and theres a chip out of the black piece right below and against the screen, the the glass is undamaged.
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i am beyond !#^&@@.
i opened the mac one day, there was a huge crack on the bottom right of the screen
nothing happened
NOTHING
Apple wants 800 to fix it and denies this is a problem at all
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I had this problem with my late model 2016 MBP (the broken screen thing. I think I posted about it here. If something got caught between the display and the body it was insignificant enough for me not to notice. I never slammed the display closed. In fact it stayed open b/c it never left the house. Apple gave me EVERY excuse. I also have had a problem where the O key prints twice every third or fourth time you hit it. They told me they fixed it, but no. You never know how often you use that letter until this type of thing. The fingerprint think stopped working, and went to Apple Store and while I was talking to someone else at the Apple Store Greenwich, CT the other "Genius" guy ran a system fix and then told me I never had a problem. My last MBP from 2008 worked for 7 years so I got this one. Bad mistake. I bought a used Lenovo P50 since, from B&H ($950. used, but like new, warranty and box, and I dislike Windows) but its built rock solid and Lenovo just has nicer customer service. Louis Rossman who fixes Apple's for a living (he's got a you tube channel) talks of all the tricky things Apple does so you have to fix through them. The automobile companies are required to sell detailed repair manuals to individual unaffiliated repair shops. But not computer companies. I've lost much respect for a company I liked. But paying 3X amount to Apple for same computing power as Lenovo (and things are not soldered in) has got me !#^&@@. I'll let you know how my next move goes. It might be awhile but I'm not sure Apple can continue on this tact. It's sad they've lost focus.
Oh, and Apple Care is the worst buy. They don't honor warranty in first year so I'm pretty sure they're not gonna find heart subsequently. Thats been my experience. Matt
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Colorware.com selling skins that cover this exact spot was the best advice on this thread. I literally just cracked mine an hour ago (closed macbook pro and didn't see headphone jack still sitting on my keyboard). I just bought a Carbon Fiber skin more $10.
Good mood = Restored
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Does the crack affects the performance of the laptop?
no i don't belive the crack should affect the performance
what do i search to find a skin to cover that spot ?
Hi!
i know this may be an old thread, but does the applecare+ (extended warrenty $269) cover it? it said $99 for screen repair. I think i just need some support I am reading the details correctly. Thanks!
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$300 for apple care + and an additional $100 for the screen to be replaced
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I am experiencing the same with a macbook pro 13 inch mid 2017 wit the 2 usb-c. It is a 2 months old mac. I closed it and the next day when i opened it it had a crack on the display bottom bar - left side towards the center. !!! I took it back and i was told after a day that i need to ay 5500 danish kr to have my screen replaced !!! I complained and the manager told me he will further investigate.
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any update? :(
Super long delay to answer... the screen was replaced for free after presenting similar cases I found online. I was told though that this is something unique and normally they should charge me for this. Fast track beginning 2020, same crack at the same spot. It doesn't affect the computer and it is more cosmetic than anything else but I am of course unhappy as the value of my Mac just dropped a lot. Also they will simply refuse to replace it again.
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I didn't remove it..I just pasted on top of it and I don't see any difference at all. It looks perfectly fine
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Does it close properly? Like all way close? You don’t hear any cracks or anything when you close? I’m sorry for these question. I’m just worry to do it . Someone said use black electrical tape and it will be fine.
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23 commentaires
Hopefully you got the extended AppleCare. If not give them a call and get signed up ASAP!
Then wait a week and visit he Apple Store. As it should be then covered under the extended warranty program (double check the fine print).
As Reece stated parts are just not available yet as this is such a new system.
Besides, replacing the display assembly will cost you more money than signing up for AppleCare and will take a bit of time to get.
I would strongly recommend you get a good case in the mean time.
par Dan
Thanks for your replay Dan! The computer is from work and they got applecare on it.
Problem is that the screen cracked because my 3.5mm headphone jack was between my screen and the computer when I closed it. So I guess this does not fall under the AppleCare warranty.
Any advice?
par Joris Dubois
There is two different AppleCare's: The one you get when you buy the system and a second which you buy that extends the coverage.
As the system is so new you still have the standard warranty coverage. That doesn't cover bangs or other minor mistakes. If your company got the extended coverage then your good to go! (again double check the fine print as I haven't seen the latest version of the contract). You might be able to get it done for Free! I would take it in, all they can say is no. But don't give up to easily here, push a little and have a sad face (even a tear running down the face helps) ;-}
Otherwise, it will likely take a good 4 months before parts will be readily available. And then it's a matter of how hard it is to replace the screens cover glass (if it's an independent part) and/or how hard it is to replace.
I'm sure Apple is moving to a fused cover glass like the iMac series, so that would mean the complete LCD panel unit would need to be replaced, Ouch!
par Dan
Almost the exact same thing happened to me... and it's sad there are no spare parts available anywhere right now.
par knny.myer
I have a small crack on the right size of my Late 2016 MacBook Pro display. It is about 1.5" to left from the right side. Just directly above the small crack there is a vertical line. The screen to the right of the line is blank while the rest of the screen works fine for now. I went to Apple Store b/c it is within yr of purchase and they assumed something got caught b/w display and computer when screen was closed and said it was a "pinch point" there. They then told me the problem with crack had nothing to do with the screen going dead directly above crack. Needless to say they wouldn't do anything unless I paid a $700 fee to replace the entire display. Getting tired of Apple's BS.
par Matty
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