Rep: 97
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I got the UE Boom 2 for Christmas and it’s supposed to last a decent amount of time...like 12 hours or so. I understand at high volunes this time goes down but mine is lasting maybe 2 hours or so and I already sent one back because of this but I’m having the same problem with the 2nd one!!!! I usually charge it at night while I am sleeping, is that the problem? Am I over-charging it??
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Rep: 101,8k
8
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If your UE Boom speaker does not charge, see the UE Boom Won’t Charge or Loses Battery Quickly problem page for possible causes and solutions.
When you sent back the 1st UE boom 2 did you also send the charger, if still using the original charger from the 1st boom, this could be the issue faulty charger, try a different charge method perhaps. UE says that you'll get 15 hours of battery life from the Boom 2, from a 2.5-hour charge through that micro USB port with the bundled 10-Watt USB wall charger and flat cable. Maybe you are overcharging by leaning plugged in 12 hours, so try the 2.5-3 hour charge a few times to see if it makes any difference. Also, try turning (reducing) the volume to say a third and see if it lasts longer, some forums state the battery performance greatly reduce when volume on in a higher range.
There are two ways to check your speaker’s current battery level. Button press, Press your speaker’s ‘plus’ and ‘minus’ buttons at the same time. An audio message will play telling you the current battery level.
Open the UE BOOM app. Tap the +/- area on the UE BOOM on the home screen to display the battery life while your speaker is on.
If your battery level is showing full and the speaker is not living up to your expectations return under warranty for repair/replacement/refund. Good luck.
I hope this helped you out, if so let me know by pressing the helpful button.
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I have 2 wonderboom 2 and they are obviously in pairing mode,the batteries last about 2 and a half hours! NO way 12 hours as advertised,all the hype is false,disappointed
Rep: 37
2
Had a similar problem with my 1st gen UE Boom. Was researching battery swap but stumbled across a reset option.
With the unit off, hold the Vol down button and the main power button for 20 seconds (well, that’s how long I did) to reset the device.
Will have to re-pair it with devices (and rename it via the app if you like) but after the reset, it took about 3 hours for a full charge and battery life appears to be MUCH improved. Cost’s nothing and worth a shot…
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No u can not over charge a speaker but if u listen to music at high volume it will go down very
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I have the same problem. I’m on my 4th replacement in 2 months. I never get more than 1.5 hours full volume on a full charge. My old UE mini boom would get 6-10 hours at full volume. JBL flip would do 8-12 hours. These speakers are junk. I wish they’d just refund my money already.
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This is the second pair of wonderboom we bought. 3 of the speakers stop charging after less than 100 hours of use, the third speaker only last a couple of hours on a full charge. Unfortunately they are out of warranty.
We have tried all the reset methods advised by the manufacturer including factory reset, tried to plug them into to laptops, etc. We have been told that it could be a battery issue a usb issue or a software issue. Basically too many possibilities of malfunction for a very expensive and badly made product
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12 commentaires
The battery barely gets out of warranty and doesn't charge and there is no battery replacement anywhere. In the garbage with it. What kind of company makes a product the doesn't support battery replacement?
par David Brown
The battery for my UE Boom2 is replaceable. The manual that comes with the speaker shows you step-by-step how to open the device and replace the battery. The instructions are in both English and French. The battery can be ordered from Amazon.
par relaxin
my speaker dies within 10-15 minutes after i’ve taken it off charge, bare in mind i charge it until it’s full
par Lillie Reed
No! UE simply sucks. I’m switching back to bose! More expensive but you get what you pay for!! Listening to music for only two hours over the speaker is unacceptable. My iPhone has a better life charge. And if you have the cord directly in the outlet, it still dies!!! WTF!
par chuck.w.davisii
I have this box for more than a year, everyday use cus of work and still deff 10 hrs batt time
par Ramon Marees
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