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novatel Mifi 2200 power won't come on

Novatel Mifi 2200 when I try to power on, there is no light on the power switch. Could it be the battery is dead? I plugged it in, pushed the power button but no light. I took the battery out pushed the power button 5 seconds and put the battery back in and pushed the power button for 5 seconds, still no light. If the battery is dead how long will it take to see a green power light when I plug it in?

Thanks, Reatha

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Hi,

How are you trying to charge the battery? Are you using the original supplied charger and cable?

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The person I am trying to help is in a Nursing Facility and the only thing I saw was the Hot Spot, a cable with one end usb and the other was what you would plug into a LG cell phone. I tried to use my cell phone charger but the light didn't come one. I was wondering if the battery was dead if it would take awhile before the power light come on.

Any help will be appreciated.

Thanks,

Reatha

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Hi,

Hopefully the USB cable that is there is the original one that came with the device, as the cable required is a proprietary one according to these links here and here.

Try plugging the cable that was there into the device and the other end into either a laptop USB port (laptop turned on of course) or a wall outlet phone charger that accepts a standard USB cable being plugged into it, i.e the AC adapter plugs into the wall outlet and the USB cable plugs into the adapter.

If it is not the original USB cable that came with the device you may be able to see if purchasing a charge only adapter cable will make it work by plugging the original cable you have into the device and the adapter cable and then the adapter cable into the wall charger or a USB outlet on a laptop etc. an example

The amber charge light should come on if the unit is charging, even though the battery is low or flat.

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Reatha Gibbs sera éternellement reconnaissant.
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