Not responding but lights up
How to fix it has no response talking but lights up
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Say, "Alexa volume 10." Then ask it anything else to see if it responds. I'm thinking the echo accidentally got muted.
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Say Alexa to change Volume like
"Alexa, turn up volume".
"Alexa, set the Volume to 10"
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Say unmute. Then specify your chosen volume level.
par George A.
Mine's actually Gen 1; but, I had the same problem just last night. I unplugged 'her' and let her re-establish a connection to my wi-fi. She said 'hello' so I asked her a question. The light came on, indicating which microphone heard me, then the light ring just circled back to nothing, with no response. WTH?
par Rex Roscoe