A couple years ago I sent a calculator in for repair and was able to I believe purchase a refurbished calculator to replace it. Is that still an option through Texas Instruments? If it is can you give me more information?
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@tkrause ,Tammy, We offer advice/trouble shooting on how repairs are made on various devices through ifixit volunteer answer forum. Your best to contact the manufacturer at the link below with your questions, as we have nothing to do with sales or warranty of this product. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.
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