How / where can I get a replacement battery?

Question

Wand Company Star Trek Bluetooth Communicator

Advanced Bluetooth enabled speaker that is compatible with all Bluetooth enabled devices, such as smartphones and music players. Manufactured by The Wand Company, it was released at San Diego Comic-Con in July 2015. It is identified by model number LYSB01ITB1OEC-ELECTRNCS.

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czero @czero87508

Rep: 49

2

1

Publié: 31 mai 2017

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How / where can I get a replacement battery?

My Communicator was left on display on it's unplugged charging base for about 7 or 8 months. The unit would not power up and when I plugged in the charger to charge the unit, the light does not strobe from yellow to red when the Communicator is placed on the charger, but stays strobing blue to green.

Does this mean my battery is damaged and can no longer be charged?

And if so, how or where can I purchase a replacement battery

Thanks....

Répondu ! Afficher la réponse J'ai le même problème

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Mister M @misterm86164

Rep: 109

2

Publié: 17 sept. 2023

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They are actually on eBay. https://www.ebay.com/itm/186054542706

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@misterm86164 I just added the image of the battery. This is done in case the link should becomes invalid over the next few years. That way people still know what battery they will need for this device. Great job on providing a final answer on a 6 1/2 year old question!

17 sept. 2023 par oldturkey03

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@misterm86164 I just added the image of the battery. This is done in case the link should becomes invalid over the next few years. That way people still know what battery they will need for this device. Great job on providing a final answer on a 6 1/2 year old question! — oldturkey03

Richard Rutkowski @rutkowskir Rep: 1 · Answer 1 · 2017-08-13T10:18:15-07:00

Richard Rutkowski @rutkowskir

Rep: 1

Publié: 13 août 2017

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I contacted the Wand Company for the same reason. Seems that when the battery flat lines, some defecting charging bases cannot jump start the charge. The Wand Company is sending me a replacement charging base at no cost. Once the battery is charged, I can use my old charging base as a backup. You can also remove the battery and charge it using a cable and correct charger. Once it has some power, you can again use the charging base to fully charge the battery but do not let the battery to completely discharge from that point.

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3 commentaires:

Hi, I have a similar issue that the battery wont charge, unfortunately I let it run down without charging it over a long period of time. Do you know if the "jump start" method would work and if so how did you do it?

3 nov. 2021 par Ed Lynott

Is there an alternate magnetic charger that comes with a stand to charge the communicator without the original stand?

19 avr. 2024 par Paul Stanley

@paulstanle98763 Did anyone find a charger that would work? I have a battery customer looking for one.

25 avr. 2024 par rjshultz1

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