Soft keys not functioning in standard orientation

I have the 16 GB Moto X Pure edition. It's back, current apps, and home buttons are all soft keys. Today, while the phone was in standard orientation, the phone displayed a large amount of button presses on said soft keys, without me inputting any. Then, suddenly, the soft keys would no longer functioning in standard orientation. I have tested the segment of the screen, and it is responsive in right rotated orientation, and the soft keys work if they are on what would be the top edge of the phone. I also tried doing a factory reset. Please advise as to how to fix this.

Thank you.

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1 commentaire:

Nathan, I also have this issue and I am going with the assumption that the digitizer is faulty. I am toying with the idea of replacing the screen/digitizer to see if that fixes the issue.


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