Turns on but will freeze shortly after

I have a 2015 3DS XL that will freeze after I turn it on, especially if I am putting in a game or opening an app, and will delay turning off. When it first turns on, the only light that comes on is the blue power light, and sometimes only the black screens will be on. I have tried doing research into what the issue might be, but have found nothing. If anyone has an answer please let me know! And yes, this device has been dropped before.