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HP Officejet Pro 8620 is a multifunction printer for copy, scan and duplex. This device can be identified by its model number: SNPRC-1401-02

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Why won't my wifi printer work after moving?

I just moved to a new home and have a different ISP. My wifi printer, HP Officejet Pro 8625, worked before. Now I can't get it to work, with or without wires. The wizard says my passcode is incorrect. It is correct. I've tried uninstalling and reinstalling the printer. I've changed the IP address on the printer to be the same as my computer. I don't know what else to do. I've removed all other networks. Can someone tell me what to do?

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Sounds like the printer needs to be re-setup as its now back to the default settings. So your user name & password are lost. Here’s a similar setup from HP’s support page: Officejet Pro 8620 needs full reset as I have forgotten username and password. How?

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Carol Guchek sera éternellement reconnaissant.
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