Aller au contenu principal

Réparez vos affaires

Droit à la réparation

Boutique

The Western Digital My Passport Ultra is a USB 3.0 portable storage device with capacities from 500 GB up to 5 TB.

Questions au sujet de 35 Voir tout

WD My Passport Ultra Not Detected

I have almost 1.5TB in this drive. Can still my WD My Passport Ultra be fixed? Or I just need the files within my hard drive.

- My WD My Passport Ultra was not showing in [My Computer].

- My WD My Passport Ultra cannot be initialized due to hardware error.

- My WD My Passport Ultra still not showing in [My Computer] using other USB Cord.

- My WD My Passport Ultra was shown in [My Computer] depending on how it was inserted to a USB Port but i could not open any folder/file within the drive.

Répondre à cette question J'ai le même problème

Cette question est-elle utile ?

Indice 2

Commentaires:

i have problem with it

par

I need a program that can restore the wd passport

par

Ajouter un commentaire

1 solution

Réponse la plus utile

The drive being visible has multiple parts:

1) The USB interface must be working in order for the computer to recognize that there is a device at all.

2) The "driver" board on the disk must be somewhat working in order for the system to realize that the device is a disk and exists.

3) The actual spinning rust (called a disk) must be readable in order to store or retrieve files.

I think you may be having a problem with the USB interface and/or the "driver" board of the disc itself. Without seeing the device and poking around a bit, I can't be sure.

Dan

Cette réponse a-t-elle été utile ?

Indice 1

Commentaires:

Does it mean that i need to bring this on iFixIt so they could check it out?

par

Ajouter un commentaire

Ajouter une réponse

Serniel Barbosa sera éternellement reconnaissant.
Afficher les statistiques:

Dernières 24 heures : 1

7 derniers jours : 5

30 derniers jours : 30

Total : 1,323