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Lancé le 4 novembre 2017. Modèles A1868, A 1901. Disponible avec GSM ou CDMA /  64 ou 256 Go / argent et gris sidéral. (Se prononce "iPhone 10".)

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Face id and selfie portret mode won't work

I have an iPhone X and it’s brand new (don’t asnwer with : send it to apple) it only worked 12 days and face id shows error “Face Id Is Not Avaible” and when i go to camera app and select Portrait Mode to take selfie with portrait it won’t open just get blury.

Répondre à cette question J'ai le même problème

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https://youtu.be/0m3uR2oFXyk

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If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID & Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again. If you can't enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support

par

Thanks for your reply but it's not software problem it's harware. i have tried all what you can do with software but no luck

par

Dis you find the solution? I have a same problem

par

I have the same problem, did you find a solution for it?

par

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i have an iphone x with face id issue and portrait mode issue with the front cam. i check your all tips it’s nothing help me. also dark mode sensor is working there is any way to fix this

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i have same problem , and i read about it

u have 3 troubleshootings

1-first one is light sensor , make light very dark and expose it to bright dark , if screen brught it so its normal

2- second one is dark sensor , when u have call ,cover the upper part by ur hand if screen turned to black so its normal

3-third one the front camera , if its on portrait mode not blurring the back ground so its not normal.

first one and second one its repairable face id

third one ( portrait selfie camera ) not repairable one

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All of the three not working for me it can be water damaged ? And truetone too all of the system except speaker and front camera working in normal mode , water can affect all this ? Pls need help

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Face ID parts are complicated and difficult to repair. To fully understand Face ID, you can check below.

Pourquoi Face ID ne fonctionne pas après réparation

And for a detailed repair process, you need to pinpoint the faulty component first. Whether the flex cable has been ripped-off or relevant component has missing. Hope the following repair guide can help you somehow.

  1. Face ID not working caused by a broken infrared camera module flex cable: How to Fix iPhone X Face ID Not Available
  2. Face ID Not Available because of a missing component: How To Fix iPhone 11 Pro Max Face ID Not Available - Motherboard Repair
  3. Face ID Not Working After Screen Replacement - also flex cable broken: How to Fix iPhone X Face ID Not Working After Screen Replacement
Image iPhone X

Tutoriel

Pourquoi Face ID ne fonctionne pas après réparation

Difficulté :

Modérée

Image iPhone X

Tutoriel

Comment restaurer Face ID sur un iPhone X qui ne fonctionne pas après un remplacement d'écran

Difficulté :

Difficile

Image iPhone 11 Pro Max

Tutoriel

Restaurer Face ID sur l'iPhone 11 Pro Max

Difficulté :

Modérée

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Not working in potrait mode

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Yes my face id is not working and I don't know why

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Adrian Zymeri sera éternellement reconnaissant.
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