Aller au contenu principal

The fourth-generation Surface Pro tablet, released October 26th, 2015.

Questions au sujet de 177 Voir tout

Expanding battery and flickering screen

My surface pro 4 battery is bulging from the left side and screen is flickering what should I do?

Répondu ! Afficher la réponse J'ai le même problème

Cette question est-elle utile ?

Indice 3

Commentaires:

we just had a customer with a badly swollen battery (which kinda helped with the screen removal). after battery replacement and and reassembly, the screen is slightly flickering in the bottom left of the screen.

par

Ajouter un commentaire

1 Réponse

Solution retenue

Call Microsoft, these problems are usually covered for free for 2-3 years even if the warranty expires.

Cette réponse est-elle utile ?

Indice 3

Commentaires:

This is the right solution for some time, then after some extra time they offer a paid repair. I tried it about 1 year ago when I had the flickering screen problem (although the repair cost was so high that made it unacceptable; I refused then).

Unfortunately, now with a new problem (expanding battery) I've just been told this week that the Surface Pro 4 is no longer supported, even for out-of-warranty repairs. Basically they told me "buy a new one" (with no discount or advantage)... which I don't plan at all, precisely because of the low quality hardware and low quality support/repair service Microsoft gives, for such a premium product! Really disappointed...

Thanks for the solution anyway, @tomchai, it might still be useful for later Surface Pro models. Good luck if you have any HW problem with a Surface Pro... :(

par

Ajouter un commentaire

Ajouter une réponse

Arindam Sarkar sera éternellement reconnaissant.
Nombre de vues :

Dernières 24 heures : 1

7 derniers jours : 1

30 derniers jours : 8

Total : 407