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The Alcatel IdealXCITE is a low-end slate-format Android smartphone released by Alcatel in 2017. Identifiable by model number 5044R.

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Is there a way to fix my white screen?

Hi, I have an Alcatel Ideal Xcite and when I turn the phone on it gives me a white screen but I still get the sounds of everything including incomin notifications. The screen won‘t let me do anything though. I've tried the reset possibility and still nothing how do I fix that?

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Hi @holyswordsman14 , did you clean the caches?


I can‘t do anything with it and i don‘t have a computer to help. I am using a PS4 as my online usage.


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You may need to replace the LCD.


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Where can i order one


But before ordering, you may try to get intouch with their support team just to make sure. Check this first:

I hope they can help you fixit.


Thank you very much


You're welcome.


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Timothy sera éternellement reconnaissant.
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