Rep: 13
2
1
Hi, I have an Alcatel Ideal Xcite and when I turn the phone on it gives me a white screen but I still get the sounds of everything including incomin notifications. The screen won‘t let me do anything though. I've tried the reset possibility and still nothing how do I fix that?
Cette question est-elle utile ?
Rep: 37
2
1
You may need to replace the LCD.
Cheers.
Cette réponse est-elle utile ?
Where can i order one
https://www.amazon.com/Alcatel-Cameox-Di...
https://www.amazon.com/Touch-Screen-Alca...
But before ordering, you may try to get intouch with their support team just to make sure. Check this first:
https://troubleshoot.att.com/devicetroub...
I hope they can help you fixit.
Thank you very much
You're welcome.
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2 commentaires
Hi @holyswordsman14 , did you clean the caches?
par Lucas
I can‘t do anything with it and i don‘t have a computer to help. I am using a PS4 as my online usage.
par Timothy