I can't always see My Passport and when it happens it doesn't work
Hi guys, i know that’s a common topic and i wouldn’t have opened another question about this external drive, if it didn’t work at all.
The strange thing is that most of the time i can’t see the image (70% of the time i plug it), but sometimes it shows on the Desktop. When this happen, if i’m lucky i can see all my files but if i’m not, i can see this loading page or just a part of them (like 5 folders on 15).
In the afternoon i’ve tried to copy on my Mac a folder with lots of pictures (10GB): it started, arrived to 500MB, then it stopped for 30 seconds, arrived to 700MB, stopped again until it reached 2GB and then an error message appeared.
Sometimes i can also listen the famous “click” but it doesn’t happen all the time.
Finally, when it’s mounted if i try to eject it, it always appears the windows for a forced eject.
Forced eject and the loading page screenshoots.
Is there anything i can do? Thank you all.
Cette question est-elle utile ?
connect to a different USB port. Newer drives need more electrical power. Ideally get a good *quality powered* USB.
Do not get a cheap one - will kill both your laptop and mypassport
par Nico S
I've already tried to connect to a different USB or PC. I have also tried to replace the driver or change the usb cable. But it's always the same thing.
par Alfonso
What operating system are you running?
par mayer
@mayer It’s MacOs Catalina 10.15.3
par Alfonso
@danj has a better handle on the problems of APFS formatted drives conversing with standard GUID formatted drives, so maybe he can answer this better than I.
par mayer
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