Error Message: The scanner unit is open (When replacing ink carti
I am getting an error message: The scanner unit is open (it isn’t) When replacing ink cartridges, close the scanner unit after replacing the cartridges.
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I have the same issue. When I attempt to install a new cartridge and open the ink storage area I get an error message; " scanner lid is open close the scanner lid". I am updating firmware on it to see if this helps. Will give you and update with the results.
par ALO
I updated firmware and this did not fix the problem. It says "Cover Open - Close Scanner door". Scanner door is NOT open. Cannot open the lid to the ink compartment with the scanner door open.
par ALO