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Fourth generation Samsung Android tablets. Released in April 2014.

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Tablet is shutting down suddenly and resetting to 12/31/1999 date

The battery is fully charged 100%. When using the tablet for a few minutes, it starts to shut down and can’t turn on. The tablet only turns on after I plug in the charging power cord, but the tablet is resetting the date to 12/31/1999 and it still shows the tablet is 100% charged.

If I continue plugging in the charging power cord while using it, the tablet functions normally for hours. Is it the battery issue or motherboard? Thanks.

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This sound like a battery issue. I have seen this problem before. The battery is dying so quickly that it completely drains, resetting the date and time. The date and time is only kept if there is battery power.

I doubt it is a motherboard issue, I would try a new battery and see if that fixes it.

Hope this helps.

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Thanks for your help. I'll buy a new battery now.

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M.T. Ng sera éternellement reconnaissant.
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