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The DuraForce PRO is a Verizon rugged smartphone released in October 2016, that is built to be water/dustproof and screen shatterproof. This phone also has a removable battery (note that removal of battery will void the warranty) and many other parts. Model numbers: E6810.

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Phone will not turn on

My phone froze and then shut down at about 8% battery. It will charge, but I can’t get my phone to turn back on even after 30 minutes of charging. I’ve tried holding the power button and the power button with either of the volume buttons. Nothing I try seems to work.

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What kind of phone do you have? I’ll see if I can be of assistance.

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Kyocera Duraforce Pro 2

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@silverwolfcc I suggest you replace the battery. It may look like it is charging but may no longer hold a charge. Replace the battery and re-evaluate. If nothing else it will give you a known-well starting point for further troubleshooting.

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Kendall Morse sera éternellement reconnaissant.
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