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Repair and disassembly information for Sony WH-1000XM2 wireless noise-cancelling over-ear headphones.

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Left speaker not working


My left speaker stopped working. Touch is still working on the left side, right speaker works fine.

Can anyone advise which cables I should check/replace and Mark them in the attached image?

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I have opened up the headphones.

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Does the left speaker not work on wired mode(3.5mm cable), wireless mode(Bluetooth), or both?


It doesn't work wired and unwired



Had the same issue with left speaker no longer working (after crackling for a few weeks),

The continuity of the wires was OK, however there is no continuity in the speaker itself once disconnected from the electronic board.

Do you know where to find a replacement speaker for hw-1000m2 ?


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This sounds like a connection problem or a bad speaker. Can you take the circuit board and any protecting plastic off the left speaker cup?

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I should be able to do that. What should I look out for?


@mrvolcan Make sure there are 2 wires connected from the speaker to the board. Make sure both of the wires have continuity from one side to the other. If both of those pass, comment both checks passed.


I have the exact same problem. This evening the left speaker if my sony wh-1000xm2 decided to stop working. I don't know what to do.


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Moritz sera éternellement reconnaissant.
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