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The 4th generation Surface Laptop, released in April of 2021, shares the same body design as its predecessor, with upgraded internals including Intel 11th gen and AMD Ryzen 4000 processors, more RAM, and upgradeable SSD storage.

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Replaced battery, but will not work unplugged

I have recently purchased and replaced my surface pro 4 battery. I had no missing pieces, everything was placed properly, and all connections and screws remain in place. I have since left my Surface pro charged for 2-3 hours and the moment I take it off the charger it shuts down. My charger’s light is a solid white. Device settings show my battery is installed and is supported by the battery report I ran. The Surface pro is fully up to date with its firmware and driver updates.

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I think that you have posted your question in the wrong topic. This guide is about the surface LAPTOP 4, while you are talking about the surface PRO 4

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Soheyl Soltani-Nia sera éternellement reconnaissant.
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