Phone vibrates and shows sign of life but shows blank screen
My phone's screen has been blank and doesn't show anything. I've tried doing a soft reset (volume down + power button) and got it to vibrate showing that it's restarting but it still doesn't show the Samsung logo or the home screen. I've even connected it to my computer and was able to see it as a MTP device, and when I did a soft reset of it while it was connected, my computer played the USB disconnect sound and then the USB connect sound showing it is still alive. Is there anything else that can be done to get rid of this "black screen of death" or whatever it is ?
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7 commentaires
Did your display have any other problems before this happened? Have you dropped the phone in liquid in the past 6 months? Has this problem happened after a fall or other damage to the phone?
par Andrew S
@andrewsawesome No it just stopped working at one point.
par Daniel
same here, now u mail to headquarter support.india@samsung.com
par Manoj
my phone kept refusing to charge and it would work after you hit off something but this time it cracked on the inside screen and i donno why but it wont turn on but it vibrates when i hold the turn down and power button. i think it cracked and it the mother bored im not sure how to fix this issue
par colemcinnes
@colemcinnes It sounds like you may have two problems now where you just had one before. To fix the charging issue (assuming you've already tried a different charger and cord), you'll probably need to replace the charging port.
https://www.sosav.fr/guides/mobiles/sams...
Now that you've broken the screen, you'll need to replace that too.
https://www.sosav.fr/guides/mobiles/sams...
par Jerry Wheeler
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