Why is my phone suddenly shutting down when in use
Why does my phone suddenly shut down while in use?
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Is your phone getting hot?
Does it shut down while charging or only when off the charger?
Is the shutdown predicable and repeatable? Such as always exactly 17 minutes and 43 seconds after power on, or always when you launch a specific app?
Does it power on properly after these shutdowns?
Does it happen in safe mode (https://www.verizon.com/support/knowledg...)?
par Justin Castle