My laptop crashes when I run some heavy tasks on it, for example multiple open browser tab/windows, watching some hight graphics video or gaming on it. Its a gaming laptop but I am not able to run the simplest games on it. I jave tried formatting the OS drive and resetting windows as well, but no luck. Please suggest me some solutions.
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Hi Ajeet!
Could be multiple things.
First I advise you to update the BIOS to the newest version.
After this, please ran the system diagnostics (for HP it was F12 in the boot menu so far I can remember) to check your RAM and SSD and CPU.
Please let us know the outcome!
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