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15.6" LED-backlit display / 8th generation Intel Core processors / Windows 10

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Why Doesn't My Touchscreen Work?!

My touchscreen has not worked since the first few months that I owned this machine. I thought that I may have accidentally shut it off, but now I cannot figure out how to turn it back on.

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Hi @massimo81510

Check if the touchscreen has been disabled in Device Manager.

To get to Device Manager in Win10/11 press the Win key and the x key (both together) and click on the Device Manager link in the menu box that appears.

When in Device Manager, scroll down to Human Interface Devices → click on > to expand the list of devices → right click on HID-Compliant touch screen.

If it shows an option to enable device click on that and follow the prompts. Restart the laptop and check if the touchscreen works OK

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Ok, but when I get to the drop down menu there is no "HID-Compliant touch screen" in the list.

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@massimo81510

Check if there's an "Other Devices" category shown in Device Manager and if so see if it is listed there.

If category or listing not shown click on Device Manager → View → Show hidden devices and then see if you can find it listed anywhere in Device Manager.

If still not shown try reinstalling Asus Fliplock version V1.0.23 2019/05/28 Scroll down to the Software and Utilities section on the page.

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massimo sera éternellement reconnaissant.
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