i dont know whats wrong, ive reset the cmos battery and it even displays on the screen its been reset but for some reason when i try to access the bios i keeps asking for the administrator password which i have no idea what it could be.. HELP
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Hi,
If the Bios admin password is set, either you or the person who sold you the device has set it.
Your best option would be to contact HP support to request a .bin file that you use at startup to reset the password.
https://support.hp.com/us-en/contact-hp
If you can prove ownership you shouldn’t have any trouble getting them to send you the .bin file and instructions on how to use it.
Hope this helps
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