Aller au contenu principal
Aide

Version actuelle par : jayeff

Texte:

Hi @jimmysofat6864
Try starting in [https://www.verizon.com/support/knowledge-base-215228/|safe mode] and see if that works.
If it does then a ''downloaded'' app is the cause of the problem. The trick is to find out which one. You need to uninstall each ''downloaded'' app, one by one and test the phone in ''normal'' mode between each uninstall, until it works OK, when it does then the last downloaded app that was uninstalled was the culprit.
-If still no good try [https://www.t-mobile.com/support/devices/android/lg-v30v30-plus/wipe-cache-partition-lg-v30v30-plus|wiping the cache partition] and check
+If also no good in safe mode try [https://www.t-mobile.com/support/devices/android/lg-v30v30-plus/wipe-cache-partition-lg-v30v30-plus|wiping the cache partition] and check

Statut:

open

Modifié par : jayeff

Texte:

Hi @jimmysofat6864
-Try starting in [https://www.verizon.com/support/knowledge-base-215228/|safe mode] ans see if that works.
+Try starting in [https://www.verizon.com/support/knowledge-base-215228/|safe mode] and see if that works.
If it does then a ''downloaded'' app is the cause of the problem. The trick is to find out which one. You need to uninstall each ''downloaded'' app, one by one and test the phone in ''normal'' mode between each uninstall, until it works OK, when it does then the last downloaded app that was uninstalled was the culprit.
If still no good try [https://www.t-mobile.com/support/devices/android/lg-v30v30-plus/wipe-cache-partition-lg-v30v30-plus|wiping the cache partition] and check

Statut:

open

Contribution d'origine par : jayeff

Texte:

Hi @jimmysofat6864

Try starting in [https://www.verizon.com/support/knowledge-base-215228/|safe mode] ans see if that works.

If it does then a ''downloaded'' app is the cause of the problem. The trick is to find out which one. You need to uninstall each ''downloaded'' app, one by one and test the phone in ''normal'' mode between each uninstall, until it works OK, when it does then the last downloaded app that was uninstalled was the culprit.

If still no good try [https://www.t-mobile.com/support/devices/android/lg-v30v30-plus/wipe-cache-partition-lg-v30v30-plus|wiping the cache partition] and check

Statut:

open