Try uninstalling the sound controller and then restart the laptop and let Windows "find" it and reinstall it again and then check if the mic can be turned on or is turned on etc
If Win 10 is the OS, ''right click on the Windows Start button'' on the left side of the Taskbar and click on ''Device Manager''
In ''Device Manager'' scroll down to ''Sound, video and game controllers'' and click on the '''>''' symbol to the left to expand the list
Then ''right clink on the sound controller entry'' and click on ''Uninstall device'' and follow the prompts.
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After it has been uninstalled, restart the laptop in the normal manner and when Windows has finished booting etc check the microphone settings as described below.
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After it has been uninstalled, restart the laptop in the normal manner and when Windows has finished booting etc check the microphone settings as described above.
Try uninstalling the sound controller and then restart the laptop and let Windows "find" it again and reinstall it and then check if the mic can be turned on or is turned on etc
+
Try uninstalling the sound controller and then restart the laptop and let Windows "find" it and reinstall it again and then check if the mic can be turned on or is turned on etc
-
If Win 10 ''right click on the Windows Start button'' on the left side of the Taskbar and click on ''Device Manager''
+
If Win 10 is the OS, ''right click on the Windows Start button'' on the left side of the Taskbar and click on ''Device Manager''
In ''Device Manager'' scroll down to ''Sound, video and game controllers'' and click on the '''>''' symbol to the left to expand the list
Then ''right clink on the sound controller entry'' and click on ''Uninstall device'' and follow the prompts.
After it has been uninstalled, restart the laptop in the normal manner and when Windows has finished booting etc check the microphone settings as described below.
Hi @paddie
Try uninstalling the sound controller and then restart the laptop and let Windows "find" it again and reinstall it and then check if the mic can be turned on or is turned on etc
If Win 10 ''right click on the Windows Start button'' on the left side of the Taskbar and click on ''Device Manager''
In ''Device Manager'' scroll down to ''Sound, video and game controllers'' and click on the '''>''' symbol to the left to expand the list
Then ''right clink on the sound controller entry'' and click on ''Uninstall device'' and follow the prompts.
After it has been uninstalled, restart the laptop in the normal manner and when Windows has finished booting etc check the microphone settings as described below.
What is the model number of the laptop?