HP Chromebook 11A G6 EE Webcam Cable Replacement

Introduction

The microphone/webcam cable connects the webcam module above the LCD display to the motherboard.

If the cable connection is loose or the cable no longer is working then you will not be able to use your webcam or microphone.

Check the resources listed in the troubleshooting page to see if you can correct the issue without replacement. If you are still having issues, see below for a replacement guide to assist.

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Étape 1 Microphone/Webcam Cable

HP Chromebook 11A G6 EE Webcam Cable Replacement, Microphone/Webcam Cable: étape 1, image 1 de 3

HP Chromebook 11A G6 EE Webcam Cable Replacement, Microphone/Webcam Cable: étape 1, image 2 de 3

HP Chromebook 11A G6 EE Webcam Cable Replacement, Microphone/Webcam Cable: étape 1, image 3 de 3

Remove six 6.6 mm screws from the back case using a Phillips #1 screwdriver.
Remove two 8.7 mm screws from the back case using a Phillips #1 screwdriver.
Turn the computer over and open it as if you are going to use it.

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Étape 2

HP Chromebook 11A G6 EE Webcam Cable Replacement: étape 2, image 3 de 3

Use the iFixit opening tool to get between the keyboard bezel and the outer edge of the laptop.
There are several clips on all sides that will need to be released. You'll hear and feel a pop as each clip is released.
Move the opening tool or spudger around the perimeter until you unclipped the keyboard on all sides.
This will require a little force. The only thing you don't want to do is push the spudger too deep under the keyboard. You could damage the internals if you do.

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Étape 3

Carefully lift the top of the keyboard up to access the ribbon cables connecting it to the device.
Use the tip of a spudger or your fingernail to flip up the small locking flap on each connector. Then, pull the cables out.
Lift the keyboard off the to remove.

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Étape 4

HP Chromebook 11A G6 EE Webcam Cable Replacement: étape 4, image 3 de 3

Use the opening pick around the edges of the screen bezel carefully to remove.
Remove screen bezel.

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Étape 5

HP Chromebook 11A G6 EE Webcam Cable Replacement: étape 5, image 3 de 3

Peel back the tape that secures the webcam to the left display panel hinge.
Gently slide out the webcam connector.
Take note of the routing of the webcam connector cable

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Étape 6

Peel back the retention tape.
Disconnect the webcam cable from webcam board.
Remove the webcam cable from the routing channel and retention tape from the display enclosure.